What are the responsibilities and job description for the Retail Music Services Representative position at Guitar Center?
Job Description
We are seeking a highly skilled Retail Music Services Representative to join our team at Guitar Center. As a Retail Guitar Repair Tech, you will be responsible for providing exceptional customer service while maintaining and repairing customer-owned instruments.
You will work closely with customers to resolve issues and promote products, combining technical craftsmanship with a passion for music. You will also maintain store-owned gear and complete warranty repair work.
About the Position:
- Interact with customers to ensure a positive experience
- Service customer-owned instruments with high-quality craftsmanship
- Maintain store-owned gear as requested
- Complete warranty repair work
- Additional duties as assigned
Requirements:
- Skilled understanding of repairing guitars
- Fundamental product knowledge on Guitar Center products
Benefits:
Guitar Center offers a comprehensive benefits package, including medical, dental, vision, 401K, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
