What are the responsibilities and job description for the Stringed Instrument Maintenance Expert position at Guitar Center?
Welcome to Guitar Center:
We're a leader in music retail, dedicated to empowering staff to find their unique sound. Our mission is to cultivate lifelong musicians and make a difference by enabling musicians and non-musicians to experience the joy of creating music.
We strive to create inclusive environments that prioritize customer satisfaction while achieving our mission.
As a skilled Guitar Technician, you will provide top-notch maintenance and repair services for customer-owned instruments, maintain store inventory, and contribute to business growth through exceptional customer experiences and quality work.
Your Key Responsibilities:
- Deliver outstanding customer service, ensuring customers have a positive experience
- Service customer-owned instruments with precision and care
- Maintain store-owned gear as requested, ensuring optimal performance
- Complete warranty repair work, meeting our high standards
- Assist with additional duties as assigned, supporting the team's success
What We Offer:
We provide a comprehensive package, including robust benefits like medical, dental, vision, 401K, mental health support, paid time off, employee discounts, and tuition reimbursement options.
Requirements:
- Demonstrate a skilled understanding of guitar repair, with a passion for delivering exceptional results
Desirable Qualifications:
- Possess foundational product knowledge on Guitar Center products, enhancing your ability to deliver expert advice
Guitar Center is an Equal Opportunity Employer that provides fair and equal employment opportunities to all employees and applicants regardless of protected status.
