What are the responsibilities and job description for the Stringed Instrument Maintenance Professional position at Guitar Center?
Key Characteristics of Successful Candidates:
- Customer Focus: Understands customer service principles and able to provide an excellent customer experience
- Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them
- Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques
- Training: Able to effectively train learners and communicate info and techniques so that they are retained
Main Job Responsibilities:
- Interact with customers to ensure a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store-owned gear, as requested
- Complete warranty repair work
