What are the responsibilities and job description for the Stringed Instrument Repair Professional position at Guitar Center?
**Position Summary:**
Guitar Center is seeking an accomplished guitar technician to join our team. As a key member of our staff, you will be responsible for providing exceptional maintenance and repair services for customer-owned instruments, while contributing to a positive and inclusive work environment.
This is an exciting opportunity for a motivated individual who is passionate about music and committed to delivering outstanding results. If you're looking for a challenging and rewarding role that combines technical expertise with excellent customer service skills, we encourage you to apply.
Essential Duties:
- Provide expert maintenance and repair services for customer-owned instruments, ensuring high-quality results and exceptional customer satisfaction
- Work closely with customers to understand their needs and preferences, providing tailored solutions to meet their expectations
- Collaborate with colleagues to achieve sales goals and promote cross-selling opportunities
- Stay up-to-date with new technologies and techniques, applying this knowledge to enhance customer experiences
- Participate in ongoing training and development programs to enhance technical skills and customer service abilities
Requirements:
- Demonstrated expertise in guitar repair, with knowledge of various models and techniques
- Excellent communication and interpersonal skills, with ability to build strong relationships and resolve issues efficiently
- Familiarity with industry standards, including guitar-related terminology and manufacturing processes
