What are the responsibilities and job description for the Stringed Music Equipment Technician position at Guitar Center?
About Us
We are Guitar Center, a company dedicated to helping musicians discover their individual sound. Our mission is to make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.
Job Role
The successful candidate will be responsible for providing top-notch maintenance and repair services for customer-owned instruments. This role requires excellent customer focus, initiative, and the ability to sell musical products effectively.
Main Responsibilities
- Provide exceptional customer service and maintain a positive customer experience
- Perform maintenance and repairs on customer-owned instruments with high craftsmanship
- Assist in maintaining store inventory and fulfill warranty repairs
Essential Skills and Qualifications
- Able to identify opportunities and issues and follow through on work activities
- Skilled in learning quickly and taking positive action without being requested to do so
- Developing knowledge and skills including product, store operations, sales, and leadership
