Department Head

JOB PURPOSE: Responsible for the retail operation and profitability of the assigned department. These responsibilities include, but are not limited to the following:

Providing “legendary” customer service in the store. Maintaining optimum inventory in assigned dept. to insure service of our customers, as well as maximum turn and profit. Minimizing out of stocks thru proper replenishments and order points. Ensure no out of stocks by keeping supplies ahead of demand. Insuring correct and competitive pricing. Maximizing merchandising and displays. Place necessary merchandise orders and special orders. Oversee receiving, pricing, and bin tagging of department merchandise. Handle department related customer complaints as needed. Knowledge of overall store policies, procedures and goals and how his/her department affects them. Attend and participate in store meetings. Generate business by contacting contractors, businesses, and individuals to solicit sales. Complete appropriate paperwork. Cross train in other departments to increase overall knowledge of the store. Run all necessary reports, complete counts, inventory and place order per company procedures. Shop on price or quantity discount. Cashier support as needed. ESSENTIAL JOB RESULTS:

Process Information

1. RETRIEVE DATA AND INPUT DATA by Using computer equipment to lookup inventory information and operate a computer keyboard to input data; using a numeric keyboard to produce customer quotes.

2. ANALYZE INFORMATION by Critically examining information for accuracy and quality; checking quote information against material list, analyze sales history on products, make recommendations to store manager on discontinuing an item or introducing a new product. Acts as a Liaison

3. RESEARCH AND RESOLVE MERCHANDISE PROBLEMS by Compiling all relevant information to include the input of others; providing clear written descriptions and making informal notes as a reminder for follow-up and taking appropriate action.

4. QUALITY CONTROL CHECK by Recognizing quality problems with merchandise, wrong bin tag, problems with skus, damaged goods or missing pieces, following up with appropriate in-store staff to resolve issues.

5. WRITTEN AND VERBAL INSTRUCTIONS by Gaining a complete understanding of the necessary job results/work flow and asking questions to enhance job knowledge.

6. KEEP STORE MANAGER APPRISED by Verbally reporting on a daily basis the status of work flow/assigned tasks and additionally briefing him/her on situations or issues of concern.

7. MAINTAIN ONGOING COMMUNICATION by Providing clear spoken and written information, transferring information within assigned department and to store management, specifically communicating with contractors and customers ongoing.

BACKGROUND REQUIREMENTS: Educational Requirements: High school diploma or equivalent. Preferred one-year job related experience in retail.

Technical Skill Requirements: Basic computer keyboard knowledge. Must have a valid drivers license.

Behavioral Attributes: Willingness to interact and cooperate in working with others as part of a team. Detail-oriented; willingness to follow-through to complete tasks and problem solve. Ability to demonstrate exceptional customer service skills by putting the customer first. Ability to go after the sale.

Physical Requirements: Stand on concrete floors for long periods. Lift up to 50 pounds of weight. Communicate in person and on the telephone in the English language. Climb ladders, kneel, reach, and bend handling stock. Read and write in the English language.

Job Type: Full-time

Pay: $31,200.00 - $33,280.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Ability to Commute:

• Robertsdale, AL 36567 (Required)

Ability to Relocate:

• Robertsdale, AL 36567: Relocate before starting work (Required)

Work Location: In person

Salary : $31,200 - $33,280