What are the responsibilities and job description for the Branch Manager position at Gulf Coast Federal Credit Union?
Duties & Responsibilities:
- Participate in the credit union’s long and short-term strategic planning as it relates to branch
- Responsible for branch profitability
- Develop a plan for new member acquisition and provide tactical steps for implementation
- Maintain efficient flow of incoming traffic phone calls and walk-in traffic
- Coordinate building and equipment maintenance to include interior and exterior components
- Hire, train, supervise, coach, mentor, support and develop team members
- Create and maintain a cross-selling environment
- Competently perform all duties of Receptionist/Phone Attendant, MSR I-III and Member Service Supervisor as necessary
- Performs all monthly audit functions and prepares reports accordingly
- Perform secure opening/closing procedures
- Maintain dual control procedures
- Coordinate activities to implement the credit union’s policies, procedures, and practices in daily operations serving as an expert on the credit union products, services and policies.
- Ensure the security and safety of the branch
- Maintains IRA product knowledge and acts as an in branch administrator reviewing all IRA documentation
- Monitor branch activity: number of transactions, volume, MSR errors, MSR sales and new accounts
- Review, maintain and monitor commercial account documentation
- Assists staff and members with in solving complex account problems
- Performs work as requested by the supervisor
- Interview, discuss loan products, and submit loan applications for applicants using Meridian Link
- Partner with MSO to assist members in answering questions on status of loan, collect supporting member documents to complete application, and sign closing loan documents.
Job Type: Full-time
Pay: From $41,600.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends only
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Required)
- Financial Institution: 1 year (Preferred)
- Sales: 2 years (Preferred)
Ability to Commute:
- Port Aransas, TX 78373 (Required)
Ability to Relocate:
- Port Aransas, TX 78373: Relocate before starting work (Required)
Work Location: In person
Salary : $41,600