Find your place to belong, join our team! Earn great pay and benefits while honoring your craft alongside the best hospitality professionals in the area. Not just your typical job. Work in a respectful and progressive environment that values what people bring to the team!
Reports to : General Manager, Senior Guest Service Representative / Assistant General Manager, and Senior Room Attendant
Job Description
Perform a wide variety of cleaning tasks to meet brand and Gulf Coast standards including cleaning guest rooms, public spaces, laundry and working shifts that vary by day and week depending upon business needs.
Primary Job Duties
- Receive a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift :
Move-Out Cleans : a deep cleaning when a guest checks out
Stay-Over Cleans : a service performed while the guest continues to reside in the hotelClean all rooms according to brand and Gulf Coast cleanliness standards within the allotted timeMaintain an orderly cart according to brand and Gulf Coast standards. Carts should be stocked and ready to go at the beginning of the shiftClean rooms, hallways, lobbies, restrooms, corridors, elevators and stairways so that health standards are met and the property is clean to brand and Gulf Coast standardsClean doors, door frames, vents, windows, cabinets, walls, outlets, packaged terminal air conditioner (PTAC) and windowsInspect rooms and public areas to accepted health and safety standardsReplace soiled linen and towels, disinfect bathroom surfaces, dust or wipe down all surfaces, vacuum, sweep and / or mop floorsReplenish room supplies, toilet paper, soap, trash liners, etc.Empty wastebaskets and transport other trash and waste to disposal areasObserve precautions required to protect hotel and guests, immediately reporting any damage to a room, as well as any contents that should not be in a room (drugs, weapons, animals, etc.) to the GMNotify GM of any maintenance issues.Notify GM of left behind guest belongings and bag and tag the items according to policyKeep storage areas and carts well-stocked, clean and organizedWash and fold laundryWear appropriate attire per the dress codeMay be asked to stay on site in the event of a catastropheOther duties as assignedEssential Skills
Integrity - display strong moral principles and work ethic by behaving ethically, acting fairly and taking responsibilityCommunication - listen effectively and follow instructionsDependability and reliability - display responsible behaviors at work in attendance and punctuality; can work with a sense of urgency; has attention to details; can follow directions and fulfill obligationsProfessionalism- maintain a professional presence by demonstrating self-control, maintaining a professional demeanor and a positive attitudePhysical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Can lift up to 50 poundsContinuous standing, walking, pushing, pulling, reaching, moving about and lifting furniture / furnishingsFrequently bends, kneels and crouchesRepetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, pushing and wipingExposure to hazardous chemicals (cleaning materials), odors, dirt and dust and adverse weather conditions.Experience and Requirements
1 year hospitality or housekeeping experience preferredWork Authorization requiredFlexible schedule required. Evenings, weekends and holidays may be required.What We Offer
Health and Dental Insurance for Full Time Associates401(k) with Employer Match for all AssociatesPaid time off for ALL Associates per Associate GuideSix company paid holidays for Full Time AssociatesTime and half for hours worked on designated holidays for all Associates.Employee Assistance Program for Associates and household membersEmployee Discount ProgramEmployee Hotel Guest Room ProgramEmployee Referral Program