What are the responsibilities and job description for the Intake Manager position at Gulf Coast JFCS?
Are you excited by the prospect of working for an organization that values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of others?
WHAT YOU WILL DO:
The Intake Manager is an exempt position responsible for admitting and coordinating initial services to the Hub clients.
- Ensure clients are admitted into the Hub on the same day as arrival for service.
- Complete all intake paperwork comprehensively and make referrals to additional services as necessary.
- Run reports in electronic health record as required.
- Participate in trainings and team meetings.
- Maintain contact with the clients through routine calls and follow-ups.
- Complete client satisfaction surveys and track data for outcomes.
- Supervise intake coordinators at every site.
- Oversee intake files and ensure required information is being collected accurately and timely.
- Responsible for recognizing trends in client needs and identifying providers to fill service gaps.
- Assist other staff with management of incoming phone and website inquiries
- Perform all other duties as assigned.
WHAT WE OFFER:
- $52,000 annual salary
- 15 PTO Days per year
- 13 Paid Holidays
- Medical, Dental, Vision insurance
- Healthcare Concierge
- Financial Wellness Program
- Dependent Care Flexible Spending Account
- Immediate eligibility for 403b Savings Plan with 25% match
- Supplemental Accident, Hospital Liability & Critical Illness Insurance
- Paid Life/AD&D insurance
- Pet, Legal and Identity Theft insurance
- Mileage Reimbursement
- Continuous training and professional development opportunities
- An opportunity to make the world a better place!
WHAT YOU WILL NEED:
- Bachelor's Degree in a Human Services related field, preferred
- or Bachelor's Degree from an accredited college/university and two (2) years experience working in a Human Services related field.
- Must have a valid drivers' license with proof of auto insurance coverage
WHO WE ARE:
From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.
GCJFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelors and Masters level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.
Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers compensation status, or any other characteristic protected by federal, state, or local law.
EOE/Drug-Free Workplace/ E-Verify
Salary : $52,000
