What are the responsibilities and job description for the Program Manager position at Gulf Coast JFCS?
Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, fosters diversity, equality, and inclusion, AND gives you a chance to make a difference in the lives of children and families?
WHAT YOU WILL DO:
The Program Manager is an exempt position responsible for managing multiple programs in Refugee Services. This role involves ensuring that refugees and survivors affected by combat, torture and trauma have access to effective, holistic, strength-based, and trauma-informed services. The Program Manager is responsible for overseeing all aspects of the programs, including client services, data collection, reporting, staff supervision/development, and community outreach/volunteer recruitment.
Supervisor Responsibilities:
- Oversee daily operations of multiple programs, including tracking and following up on all aspects of services provided.
- Recruit, train, and supervise direct service staff, volunteers, and interns.
Duties and Responsibilities:
- Monitor all client service-related aspects of integration and ensure that program outcomes objectives are met.
- Prepare monthly, quarterly, and annual narrative and data reports as required by the agency and funding sources for review and submission by Directors.
- Prepare, collect documentation, and submit in Gulf Coast JFCS and funder databases.
- Ensure that files and client documentation are kept in an orderly manner to meet the clients, agencies, and funder's needs.
- Ensure that assessments, screenings, intakes, service plans, family self-sufficiency plans are completed to reflect the needs and goals of clients.
- Develop relationships with housing and social service partners to identify and secure housing and additional resources for clients.
- Coordinate in-kind donations.
- Ensures that payments made to or on behalf of clients are accurate and per agency and funder guidelines.
- Assists in the preparation of reports for Finance and Programs as needed.
- Assist in securing and maintaining mutually beneficial training partnerships with area colleges and universities focused on volunteer training and recruitment.
- Assists with planning and publicity for program events, such as outreach, educational, and engagement activities
WHAT WE OFFER:
- $50,000 - $55,000 annual salary; depending on experience
- 15 PTO Days per year
- 13 Paid Holidays
- Medical, Dental & Vision insurance
- Healthcare Concierge
- Financial Wellness Program
- Dependent Care Flexible Spending Account
- Immediate eligibility for 403b Savings Plan with 25% match
- Supplementary Accident, Hospital Indemnity and Specified Disease insurance
- Paid Life/AD&D insurance
- Pet, Legal and Identity Theft programs
- Continuous training and professional development opportunities
- Mileage Reimbursement
- An opportunity to make the world a better place!
WHAT YOU WILL NEED:
- Bachelor's degree in social work, international studies, human development or related field strongly desired
- Bilingual, preferably in Dari, Pashto, and languages spoken by clients
- Cross-cultural experience or cultural diversity training required.
- Knowledge of community organization and resources
- Exceptional verbal and written communication skills
- Proficient in Microsoft Office products
- Previous supervisory experience strongly preferred
- Previous experience working with refugees strongly preferred
- Must have a valid drivers' license with auto insurance coverage.
WHO WE ARE:
From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.
GCJFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.
Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.
EOE/Drug-Free Workplace/ E-Verify
Salary : $50,000 - $55,000
