What are the responsibilities and job description for the Refugee Cultural and Community Liaison - Miami position at Gulf Coast JFCS?
Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, fosters diversity, equality, inclusion, AND gives you a chance to make a difference in the lives of children and families?
WHAT YOU WILL DO:
The Refugee Cultural and Community Liaison is a non-exempt position responsible for the facilitation and delivery of culturally appropriate mental health and psychosocial support services to trauma-affected refugees and will conduct community outreach and education for the STAR Program.
- Determine the needs for medical, legal, mental health, educational and social services.
- Assist clients with enrolling in services that are geared towards their service plans.
- Enroll eligible clients by completing all necessary forms.
- Provide orientation to newly enrolled clients.
- Assist clients in developing individualized service plans so that they may achieve self-sufficiency.
- Conduct quarterly assessments of service plans.
- Provide case management to clients enrolled in the program.
- Assess client transportation needs and provide transportation when needed.
- Accompany clients to appointments.
- Maintain case files for each client in accordance with funder regulations and as required by the agency.
- Conduct community outreach and provide mental health first aid using trauma informed principles.
- Prepare and document financial assistance provided towards clients goals.
- Complete funder and agency forms.
- Ensure that all grant guidelines are followed, and deadline dates are met.
- Perform all other duties as assigned.
WHAT WE OFFER:
- $21.63 per hour
- 15 PTO Days per year
- 13 Paid Holidays
- Medical, Dental & Vision insurance
- Healthcare Concierge
- Financial Wellness Program
- Dependent Care Flexible Spending Account
- Immediate eligibility for 403b Savings Plan with 25% match
- Supplementary Accident, Hospital Indemnity and Specified Disease insurance
- Paid Life/AD&D insurance
- Pet, Legal and Identity Theft programs
- Continuous training and professional development opportunities
- Mileage Reimbursement
- An opportunity to make the world a better place!
WHAT YOU WILL NEED:
- High school diploma or equivalent.
- or Bachelors degree in social services or related field is preferred.
- Two (2) years of successful relevant experience, or a combination of education and life experience required.
- Bilingual, preferably in Spanish and/or Haitian Creole.
- Previous experience working with refugees and immigrants preferred.
- Ability to work under stressful client situations and exposure to client trauma.
- Ability to deal professionally, courteously and efficiently with community partners, clients and other employees.
- Knowledge of community organization and resources.
- Strong verbal and written communication skills.
- Ability to advocate and liaise with health and social service systems.
- Proficient in Microsoft Office applications (Word, Excel, Outlook) and familiarity with data-tracking systems.
- A combination of standard office environment and field time within the service delivery area to perform the above outlined responsibilities.
- As a requirement of this position, may be required to use personal car to transport clients. Must have a valid drivers' license with auto insurance coverage.
WHO WE ARE:
From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.
GCJFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelors and Masters level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.
Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers compensation status, or any other characteristic protected by federal, state, or local law.
EOE/Drug-Free Workplace/ E-Verify
Salary : $22
