Community Association Manager (Portfolio)

Who We Are And What We Do

We are Gulf Coast Property Management (GCPM) and we assist property owners and investors with the business of renting their rental homes. We bridge the gap between property owners, residents, and guests by providing professional marketing, leasing, and management services on their behalf. We are passionate about what we do and about expanding our customer base.

What We Need

We are currently recruiting for the position of Community Association Manager.

You will be trained in our processes and procedures utilizing your knowledge, skills, abilities, education, and passion for this career.

We are also looking for a career-minded individual with a positive attitude and a willingness to go the extra mile.

The right candidate should be a leader, self-motivated, detail oriented, tech savvy, organized, results orientated, and have a positive attitude.

We are a small team, and we need people who possess the drive to help us succeed and grow. This is a FAST-paced industry and self-direction is critical.

Overview

Based in our Lakewood Ranch Office, encompassing Bradenton and Sarasota, you will be responsible for providing expert guidance, high level service, and oversight to community associations' board members. He or she will manage all aspects of the condominium association, including financial management, property maintenance, and resident relations. The board members are volunteers, whereas the manager is paid for delivery of services. Community association managers are responsible for executing the governing documents, with the goal of ensuring greater good for the residents.

The CAM plays an active role in running the day-to-day activities of the association, assisting with budgeting, and taking care of the common areas. The manager is expected to exercise a type of proactive approach to changes in relevant local laws and share the information with the board. The services of property managers also include bookkeeping, financial management, and internal and external communications.

Your role will be 70% in the office, and only 30% in the field visiting properties and homeowners, working exclusively out of the Venice office.

What Does This Role Require To Be Successful?

EXAMPLES OF WORK:

This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower-level duties may be required as well as upper-level duties as needed.

Client Relations

• Organize and attend board meetings, including preparing meeting agendas and minutes.
• Facilitate communication between the board, residents, and Gulf Coast Property Management.
• Address and resolve resident concerns and enforce community rules and regulations.
• Lead initiatives to improve community engagement and satisfaction.
• Providing essential reports and materials to the BOD in advance, taking meeting minutes, and collecting data for presentations about the problems that the residents may be facing.
• Ensuring residents comply with the rules and regulations.

Financial Management

• Prepare and manage annual budgets, financial reports, and assessments.
• Ensure compliance with all governing documents, state laws, and regulations.

Maintenance

• Coordinate with contractors and vendors for maintenance and repair work.
• Conduct regular property inspections to maintain and enhance property values.
• Identifying the requirements for repair, maintenance, and upgrade of shared areas and facilities, and working with contractors to meet those requirements.
• Occasionally conduct inspections if necessary (inspection team is onsite for majority of inspections) 
• Communicate property condition to property owners, making recommendations for repairs and/or improvements.

Other Duties as Assigned

Education and Experience

• 2 years of proven experience as a Community Association Manager or similar role.
• CAM (Community Association Management) license is required.
• Strong understanding of financial management and budgeting.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to multitask, prioritize, and manage time effectively.
• Knowledge of relevant laws, regulations, and best practices in property management.
• Proficiency in MS Office and property management software.
• Strong problem-solving abilities and customer service orientation.
• Bachelor’s degree in marketing, finance, or related field is desired or a combination of education and hands on experience excepted.
• A valid Florida Driver’s license is required.

Knowledge, Skills, and Abilities

• Technical computer skills are required on all forms of hardware - laptops, tablets, and mobile devices.
• Professional in all forms of communications such as email, phone calls, video calls and text messaging to ensure the ability to build strong relationships, trust, and client satisfaction.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Excellent time management skills with the ability to change activity frequently and cope with interruptions.
• Highly responsive and reliable with strong attention to detail on all levels.  
• Availability to travel on occasion to meet with clients or attend industry conferences or events.

Work Environment and Physical Demands

• Five-day work week with travel throughout the week.
• A company vehicle will be provided for traveling between worksites and properties.
• Ability to stand, sit, and walk for an extended period.
• Reach overhead and below the waist, regularly push, pull, and lift to 25 pounds, occasionally lift or move up to 50 pounds and bend, stoop, squat, kneel, and twist.
• Other duties as assigned.

The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job. 

Benefits For You, Your Family, and Your Future

Besides joining a stable organization in a hot industry sector, you'll enjoy an environment that fosters career growth, promotions, recognition, as well as Competitive Compensation and a Benefits Package which includes Medical Insurance, Matching 401K, PTO, Paid Holidays, And Bonus Potential.

Longevity

As one of the area’s leading management companies of privately owned rental homes, we offer a level of service that's unheard of when it comes to managing such properties. This ensures an enviable degree of employment stability in often uncertain times.

Compensation

Pay Range - $62,000.00 to $70,000.00

Gulf Coast is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. 

Gulf Coast is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. 

Employees required to drive a company vehicle must have a valid driver's license and be at least 18 years of age. 

An offer of employment for this role will be contingent upon the successful completion of a background check.