What are the responsibilities and job description for the Rental Associate position at Gulf to Bay Sotheby's International Realty?
Come join our rental team at Gulf to Bay Sotheby’s International Realty! We are dedicated to providing exceptional service to both homeowners and guests. We are seeking a detail-oriented, proactive, and customer-focused Vacation Rental Agent to join our team. If you are passionate about hospitality, enjoy working in a fast-paced environment, and have a keen eye for detail, we want to hear from you!
Key Responsibilities:
SATURDAYS A MUST! (Tuesday through Saturday)
- Property Walkthroughs & Clean Checks: Conduct thorough inspections of vacation rental properties to ensure cleanliness, maintenance, and adherence to quality standards before guest arrivals.
- Guest & Homeowner Inquiries: Handle incoming calls and emails from potential guests and homeowners, providing prompt, professional responses and addressing inquiries about booking, property features, and availability.
- Property Bookings: Manage bookings from start to finish, including coordinating check-in/check-out times, confirming reservations, and processing guest payments.
- Financial Management: Assist with light billing and financial tasks such as tracking payments, invoicing homeowners, and updating financial records.
- Vendor Coordination: Schedule and liaise with cleaning staff, maintenance personnel, and other service vendors to ensure the smooth operation of properties.
- Homeowner Updates: Keep homeowners informed on property status, guest feedback, maintenance issues, and bookings.
Qualifications:
- Previous experience in vacation rentals, hospitality, or property management is a plus, but not required.
- Excellent communication skills, both written and verbal.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks in a fast-paced environment.
- Basic knowledge of financials and billing.
- Proficiency in using property management software
- Ability to work independently and as part of a team.
Perks & Benefits:
- Quarterly Performance Bonus: Based on performance.
- Health Insurance Contribution: Monthly contribution toward health insurance coverage.
- Paid time off.
- Holiday Bonus
If you're a self-motivated individual who enjoys working in a collaborative environment and has a passion for delivering outstanding guest experiences, we encourage you to apply
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $17 - $18