Office Manager

Office Manager

Gulfside Elevator

Job Overview:

The Office Manager plays a key role in ensuring the smooth operation of all office functions for Gulfside Elevator, a residential elevator installation company. The ideal candidate will be highly organized, detail-oriented, and proactive in managing day-to-day administrative tasks. This position is responsible for managing the installation schedule, coordinating office supplies, uniform inventory, and fielding incoming calls.

Key Responsibilities:

Installation Schedule Management:

• Schedule Coordination: Work with the Operations Manager to develop and maintain an up-to-date installation schedule, ensuring that all installations are properly assigned, prioritized, and executed.
• Tracking and Adjustments: Monitor progress throughout the day to ensure installations are completed on time and work with Operations Manager to adjust schedule as needed to accommodate unforeseen issues. Communicate any delays/schedule issues with Project Managers.

Office Supplies & Uniform Management:

• Stock Monitoring: Oversee inventory for company office supplies, including stationery, and office equipment. Ordering as needed.
• Uniform Management: Maintain and monitor the distribution of company uniforms to field staff. Ensure that uniforms are in good condition and that replacement or new uniforms are ordered as needed.

General Office Administration:

• Office Operations: Oversee day-to-day office functions, including managing incoming calls, emails, and addressing/directing customer inquiries.
• Record Maintenance: Work with Operations Manager to keep record of vehicle maintenance & technician tool inventory.

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Key Skills and Qualifications:

• Experience: Minimum 2-3 years of experience in an office management or administrative role, ideally within the construction, home services, or residential elevator industry.
• Organizational Skills: Proven ability to manage multiple tasks, schedules, and deadlines with a high degree of accuracy and attention to detail.
• Communication: Excellent written and verbal communication skills, with the ability to interact professionally with clients, vendors, and employees.
• Problem-Solving: Ability to think on your feet and quickly address issues that arise, particularly in relation to scheduling or supply chain delays.
• Technology Proficiency: Experience with office software (Microsoft Office Suite, Google Workspace, or equivalent) and project management tools. Familiarity Netsuite is a plus.
• Customer Service: Strong customer service mindset, with the ability to handle difficult situations diplomatically and professionally.
• Flexibility: Ability to adapt to changing priorities and a fast-paced work environment.
• Physical Requirements: Ability to lift and carry office supplies and materials (up to 25 lbs) when necessary.

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Preferred Qualifications:

Education: Bachelor’s degree or equivalent experience in business administration or a related field.

Industry Knowledge: Experience in the home improvement, construction, or elevator installation industry is highly desirable but not required.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Paid time off
• Life insurance
• 401(k) matching