This job exist to oversee the maintenance, repair of all hotel equipment and life safety inspections.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
- Maintains guest service as the driving philosophy of the operation
- Personally demonstrates a commitment to guest service in responding promptly to guests' needs
- Committed to making every guest is satisfied
- Meets or exceeds guest satisfaction measures
- Ensures hotel standards and services contribute to the delivery of consistent guest service
- Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards
Chief Engineer Duties
Ensure that room maintenance requests are handled in a prompt and courteous manner.Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and repair projects.Ensure staff adheres to Loss Prevention guidelines.Supervise and appoint a variety of contractors and existing staff on a number of projects.Approach all encounters with guests and employees in a friendly, service-oriented manner.Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations.Coordinate and comply with Brand and management company standards.Create and adhere to the annual budget for department.Develop and implement plans to keep property, equipment and grounds in an acceptable state of repair.Create and implement preventive maintenance program for all hotel equipment, guest rooms and public spaces.Coordinate periodic inspection of all safety systems.Maintain and schedule life safety inspections with 3rd party vendors every 6 monthsComplete in house life safety inspections every 6 monthsMaintain and keep current all life safety inspectionsAccountable for training requirementsMaintain pool chemical levels, cleanliness and inspectionsOversee projectsAccurate and timely completion of paperworkUnderstanding and enforcement of company policiesFamiliarity with and knowledge of employment laws are helpful.Attend all meetings required and participate in M.O.D program.Other duties as requiredSUPERVISORY RESPONSIBILITIES
Manage department. Adhear to Company goals and objectives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and / or EXPERIENCE
At least 5years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience ; or a 4-year college degree and at least 1 year of related experienceHigh School diploma or equivalent required.Previous supervisory responsibility required.LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English / Spanish and comprehend simple instructions, short correspondence, and memosAbility to effectively present information in one-on-one and small group situations to customers, clients, and other employeesAbility to effectively communicate with employees, guests and supervisors for optimum operation of the propertyAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphsDemonstrated engineering skillsREASONING ABILITY
Demonstrate the ability to anticipate and solve practical problems or resolve issues.
CERTIFICATES, LICENSES, REGISTRATIONS
CPO, HVAC, Electrical preferred
Tools & Equipment :
Hand and power tools, electrical test equipment, refrigeration equipment, plumbing equipment, welding equipment, audio-visual equipment, pipe cutting equipment, telephone, office equipment, calculator, computer / computerized monitoring systems.
PHYSICAL DEMANDS / WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals may need to sit or stand as needed for an extended period of timeReaching above shoulder heights, below the waist or lifting as required to file documents or store materialsProper lifting techniques requiredExerting up to 100 pounds of force occasionally, and / or 50 pounds of force frequently and / or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objectsThe performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment : ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.
