Cage Banker

Position Summary:

The Cage Banker is responsible for providing unsurpassed service to both external and internal guests while safeguarding the assets of Gun Lake Casino Resort. The Cage Banker performs exchanges of cash and cash equivalents including but not limited to cheque redemption, check cashing, EZ-Pay ticket redemption, Outlet Bank issuing/receiving, and credit card advances. The Cage Banker is responsible for logging specific transactions set forth by Title 31 regulations. The Cage Banker performs all duties and responsibilities in accordance with Gun Lake Casino Resort standards, policies, and procedures.

About Us:

At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:

Love: Love your brothers and sisters and share with them.

Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.

Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.

Bravery: To do what is right, even in the most difficult of times.

Honesty: Be honest in every action and provide good feelings in your heart.

Wisdom: We cherish knowledge; wisdom is used for the good of the people. 

Humility: Know that you are equal to everyone else, no better, no less.

In this Role:

• Responsible for practicing, supporting, and always promoting Gun Lake Casino Resort’s Four Diamond Standards.
• Safeguard the assets of Gun Lake Casino Resort.
• Follow all procedures and policies to ensure that cash handling is performed within accepted standards established by Management, Accounting, and regulatory requirements.
• Attend to external and internal Guest needs and ensure overall guest satisfaction.
• Issue credit to guests in accordance with established Gun Lake Casino Resort policy.
• Responsible for the final balancing of funds and assets assigned during a shift.
• Responsible for maintaining & balancing the main bank inventories accepting the drop, balancing the main bank, verifying all the cashier drawers, and balancing kiosks.
• Responsible for maintaining and bleeding the ECD’s (Electronic Cash Dispensers) on the frontline and providing doubles for the frontline.
• Responsible for maintaining RBG’s (Recyclers By Glory), assisting internal Guests with the RBG’s (passwords, training on use). Issuing and accepting GSA banks, Table Fills and Credits, Kiosk Fills and Issues (hand pays, coin jams, dispense error, paper fills), and providing doubles to the front line.
• Provide direction and service to our front-of-house cashier Team Members.
• Responsible for ensuring that all tasks are completed as required as determined by the Cage stations assigned during a shift.
• Accurately record transactions related to Title 31 compliance.
• Other job-related duties as assigned.

Essential Qualifications:

• Must be 21 years of age. 
• Must possess a High School diploma or GED.
• Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
• Minimum three (3) years in the gaming industry dealing directly with Title 31 issues and suspicious activity reporting.
• Proficiency in Microsoft 365 (Office) and Adobe products. 
• Must be able to obtain a Gun Lake Tribal Gaming License.

Physical Requirements:

• Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
• Ability to read, write, and input data into the computer.
• Must have the manual dexterity to operate job-related equipment. 
• Must have the ability to access all properties and areas.
• Ability to sit at a computer for a long period of time.

Work Conditions:

Work is typically in an office environment or out on the casino floor. Work areas may be warm, cold, or noisy and may contain second-hand smoke. Tasks may be required to be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp.

Disclaimer and Conditions of Employment:

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job.  These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.   

All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test.    

Indian Preference:

The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. 

Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.