Facilities Supervisor

Position Summary:

The Facilities Supervisor contributes to the effective overall operation of the Facilities Department, in meeting the 24-hour demands of a successful Casino Resort operation. This supervisory position oversees work performed by the Departments’ Engineers for an assigned shift and participation in work-related activity as needed and appropriate. Perform responsibilities in accordance with all Company standards, policies, and procedures.

About Us:

At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:

Love: Love your brothers and sisters and share with them.

Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.

Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.

Bravery: To do what is right, even in the most difficult of times.

Honesty: Be honest in every action and provide good feelings in your heart.

Wisdom: We cherish knowledge; wisdom is used for the good of the people.

Humility: Know that you are equal to everyone else, no better, no less.

In this Role:

• Responsible for practicing, supporting, and promoting Gun Lake Casino Resort’s “Unsurpassed Service” standards at all times.
• Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
• Supervise and oversee job performance and work standards within the Facilities Department.
• Implement and enforce department rules, policies, and procedures on a daily basis.
• Assign and monitor daily and hourly work for a smooth flow of work assignments and department cooperation.
• Be familiar with all necessary computer systems including but not limited to electronic procurement systems, building automated systems, and computer maintenance systems.
• Initiate, enforce, and maintain the progressive discipline system.
• Follow proper procedures for ordering engineering parts for various jobs and projects on a timely basis.
• Maintain quality standards on all assigned work and special projects.
• Encourage and maintain clear and open communication. Coordinate jobs and projects through communication via radio and phone in an orderly and efficient manner.
• Prioritize according to the needs and in the best interest of the company and Facilities Department.
• Maintain a safe property-wide environment for Internal and External Guests by ensuring adherence to safety standards.
• Ensure projects and daily assignments are completed accurately, timely, and in the most efficient manner.
• Responsible for completing performance appraisals for assigned personnel.
• Make recommendations concerning the hiring of engineering personnel.
• Prepare property for seasonal changes (heating, cooling, evaporative coolers, etc.).
• Anticipate needs for property contests, promotions, tournaments, special events, etc. (special fixtures, computer lines, phones, electrical, carpentry, etc.)
• Have knowledge of the MSDS booklet location for your area.
• Be familiar with OSHA safety codes regarding chemicals and electrical equipment. 
• Ability to complete applicable paperwork.
• Ability to gather information from work orders, blueprints, and other documents.
• Knowledge of current building codes.
• Generate and review Facilities activity (HOTSOS) and other special reports.
• Generate and assist in engineering equipment quote evaluations, taking into account technical specs as well as commercial considerations.
• Conduct in-depth engineering analysis on equipment efficiencies and make appropriate recommendations.
• All other duties as assigned.

Essential Qualifications:

• Must be 21 years of age.
• High School Diploma or equivalent education preferred.
• Minimum (5) years of experience in a related area preferred with previous team interaction and experience.
• A working knowledge of machinery, switchgears, power equipment, and electrical distributors (kitchen equipment, generators, air conditioning, refrigeration, chillers, steam generators, plumbing, computer networking, phone systems, pools, pumps, motors, etc.). 
• Ability to work all shifts, primarily graves.
• Ability to coordinate jobs and assign the best-qualified engineer to each task.
• Must have a valid driver’s license from the State of Michigan.
• Ability to supervise subordinates in an impartial and fair manner through interpersonal relationships.

Physical Requirements:

• Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters numbers, and symbols.
• May require prolonged standing. Requires bending, stooping, and reaching from floor level. 
• Requires crawling in attic areas, climbing ladders and stairs. 
• May require lifting, transporting, pushing, pulling, and maneuvering large loads weighing up to 75 lbs with or without assistance. 
• Requires hand/eye coordination and depth perception.
• Manual dexterity to operate hand and foot controls.
• Requires the ability to use and carry job-related equipment.
• Requires the ability to stand, walk, lift, reach, push, pull, ben, kneel, crawl, and grasp. 
• Requires the physical ability to stand and walk for the duration of shift.

Work Conditions:

Work is typically in an area which may be unusually hot, cold, and/or noisy and may contain second-hand smoke. Work may be performed in small areas such as attics and high areas such as catwalks and roofs. Tasks may be performed from a non-sitting position. These tasks include the maintenance and care of assigned areas. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guests.

Disclaimer and Conditions of Employment:

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. 

All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test. 

Indian Preference:

The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. 

Gun Lake Tribal Gaming Authority reserves the right to amend the above job description, as necessary.