What are the responsibilities and job description for the Housekeeping Supervisor position at Gunflint Lodge & Outfitters?
The Housekeeping Supervisor leads our Housekeeping team in delivering superior service to guests through the cleanliness of lodge and guest accommodations.
DUTIES & RESPONSIBILITIES:
- Direct the activities of the Housekeeping/Laundry department, and furnish daily cleaning to guest accommodations and other areas of the property.
- Schedule room attendant & laundry hours based on the number of rooms rented daily.
- Distribute daily workload to room/laundry attendants.
- Perform detailed inspection of all guest rooms (vacant, checkouts and occupied alike), instruct on necessary corrections, and recheck to make sure corrections have been made.
- Assist with cleaning of unassigned rooms as a room attendant prior to performing room inspections of other room attendants.
- Update front desk by telephone or walkie of all vacant and ready rooms as they become available.
- Communicate all maintenance and repair needs to the appropriate individuals.
- Responsible for maintaining cleanliness, neatness, and good repair of all guest-facing areas.
- Accountable for regular guest room status reports to the Front Desk and General Manager.
- Supervise the training and motivation of the Housekeeping staff.
- Ensure good safety practices of employees and guests throughout the property. Assist with proper emergency and security procedures.
- Assist as directed in controlling financial objectives as set out by the established labor standards for the Housekeeping/Laundry department.
- Additional duties may be assigned as needed.
REQUIREMENTS
- Varied shifts working with a team and individually.
- Must have ability to multi-task when necessary.
- General high school education or better preferred. Must speak, read, write, and understand the primary language used in the workplace.
- A minimum of one year housekeeping experience. Some supervisory experience preferred.
PHYSICAL CONDITIONS
- Requires bending, stooping, climbing, standing, walking, sitting, fingering, reaching, grasping, carrying, repetitive motions, visual acuity, hearing, writing and good verbal skills.
- On occasion may be required to lift up to 40 pounds.
Wage Range: $16-18 per hour.
Salary : $16 - $18
