What are the responsibilities and job description for the Travel Construction Site Manager position at Gunner?
Gunner is the Uncontractor! A premier home improvement company that delivers the customer experience every homeowner truly deserves. Gunner is #17 of New England's fastest growing companies and most recently, our online roofing platform was named a winner of the Good Housekeeping's 2024 and 2023 Home Renovation Awards! As such, we're expanding nationally and looking for a Travel Construction Manager.
We are looking for individuals who exude confidence, enthusiasm, and are highly skilled at communicating, so you can build rapport with customers while presenting our company's vision.
The Project Manager is an important role given they oversee all aspects of the project (post sale) ensuring the remodeling contract is executed flawlessly. The PM will provide a remarkable on-site customer experience while applying sound business judgment and clearly communicating with customers and internal teams. This position works almost primarily in the field with minimal supervision or contact with a manager. This role reports directly to the Vice President of Strategy.
*This position is based in Stamford CT, but requires travel to job sites in various areas of the country as needed.*
Gunner provides a paid 2 week training as part of our onboarding process!
Key Responsibilities:
- Manage projects for customer satisfaction, profitability, and timely close out
- Act as the on-site expert, leader, and communicator for assigned projects. Coordinate with dispatch, procurement, and customer success teams to ensure successful execution from start to finish.
- Provide consistent high-quality workmanship on all projects
- Demonstrate exceptional and proactive communication to customers and internally teams
- Comply with OSHA regulations and all other applicable laws and regulations.
- Supervise, manage, and provide leadership to onsite subcontractors and crews — advancing safety, teamwork, and discipline—resulting in efficient and professional contract completion
- Review and understand scope of work and project specifics ensuring positive customer experience
- Reviewing and maintaining records of material and equipment delivery, reporting any discrepancies or issues to the procurement team.
- Monitor quality of installations, conducting inspections of work throughout the project
- Advise customers on possible changes to scope and provide change orders directly to the customer
- Using attention to detail, communication, technical knowledge, and customer service to effectively start, run, and close projects on time
- Other responsibilities as assigned
Qualifications:
- 2 years of Travel Construction Management experience
- A professional appearance
- Customer-focused with a track record of delivering 5 star customer service
- Self-motivated and disciplined with exceptional attention to detail
- Excellent communication, organizational and interpersonal skills
- Resourceful problem-solving abilities and a desire to find creative solutions in a dynamic, changing environment
- Must have the ability to multitask, prioritize, and manage time.
- Must be familiar with Google tools and Docusign, and be adept at using a digital calendar
- High degree of familiarity with contract and subcontract documents, terms, and conditions
- Strong leadership and management skills
- A willingness to learn and be coachable – We're looking for someone with growth potential as the department and company grows
- PMP/OSHA certifications, a plus
Benefits:
- An unmatched company culture!
- Base Salary: Experience Level
- 401K Retirement Plan: After 6 months, with company match
- Healthcare: United Healthcare (Health, Dental & Vision) with company contribution (after 60 days)
- Vacation: Unlimited PTO Plan (after 60 days of employment)
- Technology: Company iPhone and MacBook
- Corporate Amex: For business-related expenses
- Gas Card: For vehicle fuel
- Use of a Company Vehicle including insurance and gas
- Career Growth: Path to promotions within the Gunner organization
Gunner is committed to hiring a diverse and talented workforce. Join our team and help us continue to innovate and deliver exceptional service to our customers!
