What are the responsibilities and job description for the Care Associate, Gunnison Family Medicine Clinic position at Gunnison Valley Health?
This position coordinates the patient flow and documentation for the clinic. Key responsibilities include: Reception and Check Out, Phone Support, Scheduling, and Payment Collection. This position is a highly visible, public relations position with significant customer contact.
Follow documented procedures to support posting payments and adjustments to patient accounts, secondary insurance claims for government and commercial payers.
Education: High school diploma or equivalent required.
Experience: Experience or training in a healthcare office setting, customer relations, and telephone etiquette. One year work experience in customer service required, healthcare front office preferred. The position requires customer service, interpersonal communication skills, and the ability to work cooperatively with other employees, other departments and the public. Ability to handle multiple tasks simultaneously, prioritize work and meet deadlines and concentrate in a busy environment is required. Ability to use common computer system and business software is necessary.
Essential Functions:
- Greeting patients, completing patient registration and collecting appropriate co-pays or balances due at the time of service.
- Booking appointments, responding to phone calls and voicemails in a timely manner.
- Continual improvement of skills and knowledge base through education and self study activities
- Dedication to maintaining professional ethics regarding confidential information of patients and families
- Ability to maintain interpersonal relationships with patients, visitors, doctors, co-workers, and supervisory staff
Shift - Day
Schedule - 8a - 5p Monday - Friday
Status - Full Time
Compensation: $18.00 - $20.70/hr, depending on experience.
There is no deadline to apply for this position; we are accepting applications on an ongoing basis until a finalist is selected.
Your total compensation goes beyond the number on your paycheck. Gunnison Valley Health provides generous leave, health plans and retirement contributions that add to your bottom line.
Occasionally - Standing, change position, reach, reach across midline, crouching, stooping, stairs, lifting (0-20 lbs) carrying (0-20 lbs) pushing/pulling 20-50 lbs.
Frequently – Walking, sitting, handling, fingering
Continuously – See with corrective eyewear, hear clearly with assistance
Benefits Eligibility
Medical, dental, vision, health care FSA, dependent care FSA, and Lifestyle Spending Account: All active employees working 40 or more hours per pay period in a Full Time or Part Time position are eligible for benefits on the first of the month after hire.
Full Time staff are automatically enrolled in 401A plan as of date of hire.
Life and AD&D insurance: All active employees working 40 or more hours per pay period are eligible for benefits on the first of the month after hire date.
Short-term and long-term disability: All active employees working 60 or more hours per pay period are eligible for benefits on the first of the month after hire date.
Salary : $18 - $21
