What are the responsibilities and job description for the Customer Service Refrigeration Expert position at Gustave A. Larson?
In this role as a Customer Service Refrigeration Expert, you will be responsible for providing exceptional customer service and support in the Refrigeration segment.
Key responsibilities include:
- Providing value-added services and solutions to customers, including proactive calls to the customer base to identify untapped opportunities.
- Developing and maintaining strong relationships with customers, sales teams, and internal stakeholders.
- Collaborating with Marketing to develop collateral material aimed at increasing Refrigeration product sales and creating new tools to gain market share.
- Preparing reports for the Segment Business Leader to determine areas of market share and customer share of wallet opportunities.
- Representing the Refrigeration Segment and Company at vendor-sponsored product and technical training classes.
**What We Offer**
We offer a competitive salary, excellent benefits package, and opportunities for professional growth and development.
