What are the responsibilities and job description for the Experienced Server needed for busy restaurant position at Gustazo Cuban Kitchen & Bar?
-- Strong server needed for busy restaurant --
(Due to the volume of applications we receive, we only reply to candidates that meets the criteria. We apologize for the inconvenience)
Company Overview
Gustazo Cuban Kitchen & Bar is a leading casual fine dining restaurant situated in Waltham, MA. Our mission is to offer an exceptional dining experience that combines a relaxed atmosphere with exquisite cuisine. Gustazo has been Best of Boston several times, was named one of the 50 best restaurants in 2019 by Boston Magazine, and Boston Globe’s Best Sequel 2019 Restaurant Award for the opening of their Cambridge location. Executive Chef Patricia Estorino was nominated to James Beard Award last year!
Gustazo is looking for an individual who is passionate about food and hospitality, with the clear goal of consistently creating a memorable dining experience for our guests.
We are currently seeking a to fill a vacant server position at our establishment!
Role Importance
The Server role is not just about delivering food and drinks to our guests—it's about creating a memorable dining experience. As a Server at Gustazo, your expertise in wine, spirits, beer, and food will serve as the cornerstone of our guests' dining journey. Your ability to offer informed recommendations and pairing suggestions significantly contributes to the overall experience and customer satisfaction.
Core Responsibilities
- Order Taking and Guest Consultation: Utilize your food and beverage knowledge to advise guests on menu selections and pairings, ensuring they have a fulfilling dining experience.
- Alcoholic Beverage knowledge: Guide guests through our wine, spirits, and beer selections, offering insightful recommendations that align with their preferences and their chosen dishes
- Upkeep of Dining Area: Maintain a clean and organized work environment, including tables, service stations, and other common areas.
- Order Accuracy: Ensure that orders are correctly relayed to the kitchen and bar staff, making sure to accommodate any special requests or dietary restrictions.
- Billing and Payment: Accurately process guest payments, ensuring a smooth transition from dining to departure.
- Team Collaboration: Work effectively with front-of-house and back-of-house staff to deliver a consistent and high-quality experience for all guests.
Ethical Standards
- Integrity: Always conduct yourself in an honest and transparent manner.
- Professionalism: Maintain a professional demeanor during all interactions with guests, even during challenging situations.
- Attention to Detail: Strive for excellence in every aspect of your role, from guest interaction to food and beverage knowledge.
- Confidentiality: Protect the privacy and personal information of all guests.
Qualifications
- Previous serving experience in a fine dining or similar setting is highly desirable.
- Strong knowledge of wine, spirits, beer, and food pairings is essential.
- Exceptional communication skills and a genuine enthusiasm for customer service are a must.
How to Apply
If you meet these qualifications and are interested in joining our team, please replay with your resume and cover letter.
Gustazo is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We look forward to receiving your application.
Job Types: Full-time, Part-time
Pay: $45.00 - $60.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
- Evening shift
Work Location: In person
Salary : $45 - $60