Manager, Nursing - Big Flats Surgical Center - Full Time - Up to a $25,000 Sign On Bonus

The pay range for this position is $38.00-57.93

JOB SUMMARY : Provides clinical and administrative leadership and is responsible for the management

of the assigned nursing division.

The Director of Nursing is accountable for the management of patient care, human, fiscal and material resources and the total environment of the nursing unit.

REPORTS TO: Vice President/C.N.O.

QUALIFICATIONS:

1. License to practice in the State of New York
2. BSN preferred
3. 5 years of clinical experience preferred
4. Ability to meet competencies of assigned clinical unit
5. Prior experience in Nursing supervision desirable

SPECIAL REQUIREMENTS:

1. Supports CorningHospital customer service initiative and services as role model.
2. Demonstrates initiatives and judgement in solving problems
3. Ability to make rapid decisions and deals with a variety of details.
4. Builds an environment of positive relationships and trust.
5. Demonstrates effective communication skills.
6. Demonstrate excellent organizational skills.
7. Demonstrate appropriate leadership in bringing staff together to accomplish goals.

POPULATION SERVED:

Has daily contacts with patients (per unit population), their families, physicians, students, unit staff, hospital personnel and visitors.

REQUIRED COMPETENCIES AT END OF ORIENTATION:

1. Successful completion of GHS, Corning Hospital and unit specific orientation programs
2. Infection Control Standards
3. Safety, Fire, Disaster, OSHA and Emergency Preparedness
4. Standards of Practice
5. Documentation standards
6. Policies and Procedures – Departmental, Administrative and HR
7. Medical Staff Bylaws, Rules and Regs
8. Medical Staff Privileges
9. PI Principles and Activities
10. Capital Equipment planning
11. Staffing and Scheduling
12. Performance Evaluations
13. Patient Education
14. Hiring / Interview Process
15. Organizational Charts
16. Computer Skills
17. Kronos
18. Mission and Vision Statements
19. Budget Process
20. Unit Specific Competencies
21. Inter and Intra Department Functions
22. Staff Education
23. Disciplinary Process
24. Supply Management
25. Union Contract

REQUIRED COMPETENCIES AT END OF ONE YEAR'S EMPLOYMENT:

1. Standards – JCAHO, NYSDOH
2. Employee Benefits
3. Employee Recognition
4. Budgeting/Inventory
5. Teams
6. Knowledge and use of PI principles

ESSENTIAL FUNCTIONS:

1. Provides direction and leadership in the delivery of nursing care.
   1. Assumes a leadership role in staffing and scheduling of personnel, considering appropriate utilization of personnel, scope of practice, competencies, patient needs and complexity of care.
   2. Supports a professional practice environment which fosters excellence in nursing practice.
   3. Makes patient and staff rounds.
   4. Fosters professional nurse empowered decision-making, accountability and autonomy in nursing practice.
   5. Acts as a resource regarding clinical, administrative aspects of patient care, collaborating with the Vice President Nursing when indicated.
   6. Provides mentoring, coaching and counseling to staff.
   7. Is a clinical expert.
   8. Demonstrates responsibility for achieving goals and desired outcomes.

1. Participates in risk management and crisis intervention.
   1. Acts as liaison to patients and/or families in times of crisis.
   2. Responds and assumes appropriate role in emergency codes/crisis intervention.
   3. Follows through with incidents, through investigation
   4. Addresses Employee Health incidents appropriately.
   5. Demonstrates knowledge of NYSDOH and JCAHO requirements and standards insuring compliace in areas of responsibility.
   6. Confers with Vice President, Employee & Labor Relations Director regarding employee conduct.

1. Actively strives for patient satisfaction:
   1. Communicates with patient, family and healthcare providers regarding patient care, demonstrating strong communication skills. Makes patient rounds throughout shift.
   2. Serves as an advocate for patients and family in the clinical management of care.
   3. Effectively promotes and demonstrates ability in service-recovery.
   4. Participates in employee recognition initiative.

1. Fulfills professional role expectations and requirements.
   1. Demonstrates knowledge and makes appropriate interpretation of nursing, medical and administrative policies and procedures.
   2. Provides, maintains and coordinates effective communication between nursing and all other departments.
   3. Maintains confidentiality while serving as a professional liaison with the community.
   4. Functions as a mentor for development of nursing staff, encouraging professional growth.
   5. Participates in professional continuing education programs.
   6. Participates and assumes responsibilities on nursing committees, performance improvement initiatives.
   7. Meets all JCAHO and NYS requirements in medication management and demonstrates yearly competency with Pharmacy.
   8. Demonstrates knowledge of JCAHO Standards and responsibility in compliance.
   9. Demonstrates knowledge of scheduling and maintaining accurate records.
   10. Process the payroll in KRONOS for all departments as requested.

DUTIES AND RESPONSIBILITIES:

1. Demonstrates the ability to be a person of influence when relating to our patients, family, staff, physicians and all other customers.
   1. Provides leadership for the integration of clinical pathways and/or practice guidelines.

1. Creates a work environment that enhances both employee and patient satisfaction.

1. Exemplifies individual responsibility, accountability and recognition for standards and staff expectations.

1. Maintains availability and visibility on his/her units

1. Encourages professional growth of staff through employment, identifies growth and development opportunities with employees, and challenges employees to achieve their maximum potential.

1. Actively supports and demonstrates Corning Hospital mission, vision and values.

1. Serves as a professional role model for students and staff. Establishes relationships with all physicians interacting in designated department.

1. Establishes relationship and meets regularly with physician leadership of primary patient populations on unit.

1. Provides mentoring, coaching and counseling to staff members.

1. Establishes collaborative relationship with Clinical Coordinators, meeting on a regular basis to review goals, needs, and expectations for managing the unit on a 24/7 basis.

1. Establishes a collaborative relationship with the Nursing Educator and works as a partner for staff orientation, inservice and continuing education. Jointly identifies staff development needs and develop a plan for improvement. Jointly establishes competencies for the department and monitors achievement.

1. Recognizes and attracts high potential talent. Sets and clarifies performance expectations with employees and promotes ongoing feedback on a regular basis. Completes performance appraisals on time 100% of the time, follows through on action plans and returns to the Human Resources Department on time.

1. Constructively and consistently deals with inappropriate employee behavior or actions in a direct and confidential manner that maintains the employee’s self-esteem. Documents expectations and corrective actions.

1. Supports any environment that achieves employee satisfaction.

1. Strives to attain and maintain high levels of patient/customer satisfaction.
   1. Demonstrates enthusiasm when relating to customers.

1. Maintains open lines of communication by being responsive to staff and customers.

1. Demonstrates effective service recovery with respect to all customers.

1. Demonstrates effective conflict management with respect to all customers.

1. Sets and achieves high performance standards.

1. Remains fiscally responsible and strives to meet budgetary targets.
   1. Anticipates, monitors, and adjusts human and material resources appropriate to volume and patient acuity level.

1. Integrates clinical, financial, and operational data and evaluates the impact upon patient clinical and financial outcomes. Initiates and provides leadership for performance improvement activities as appropriate based upon outcomes data.

1. Meets regulatory requirements.
   1. Conducts a minimum of 10-12 staff meetings per year, meeting the needs of each shift/unit.

1. Demonstrates and enforces compliance with hospital, State, and Federal guidelines.

1. Demonstrates and integrates age specific care for the adolescent/adult/geriatric population as delineated by the adolescent, adult/geriatric guidelines for care, and appropriate standards of care and practice.

1. Focuses on performance improvement.
   1. Establishes goals, activities to meet goals, and measurement for success in alliance with the overall organizational goals.

1. Maintains transdisciplinary approach through promotion and participation in hospital/community committee/activities.

1. Recognizes and identifies actual or potential situations which may place the healthcare system at risk for corporate compliance. Communicates appropriately to administrator and/or follows defined policy for addressing the situation.

1. Establishes interdisciplinary work teams to enhance patient care outcomes specific to primary patient population on the unit.

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Salary : $38 - $58