Account Manager

We are seeking a dynamic, talented, and detail-oriented Account Sales Manager to grow and support select regional and national supermarket chain accounts by selling Company products to in-store bakery and deli customers and prospects. The successful candidate will be responsible for the complete sales process, including, but not limited to, building and maintaining strong relationships, identifying and pursuing new business opportunities, responding to customer needs, and liaising between the Company & customer Buying/Merchandising teams.

Primary Responsibilities

• Build and maintain strategic relationships with assigned and target customers through sales calls, Teams & in-person meetings, event participation, customer relations, prospecting, etc.
• Communicate with current and potential customers on a regular basis, promoting products, providing tech support solutions, and overseeing all account activity.
• Create compelling complete sales proposals/presentations, facilitate new item setups via forms or portals, communicate price adjustments, and perform order maintenance.
• Take responsibility for managing customer expectations related to product preparation at the store level.
• A consultative customer service approach is emphasized, which goes beyond conventional sales practices and involves a dedicated focus on understanding the customer’s specific needs, providing tailored solutions, and building long-term, value-driven relationships.
• Develop and execute a sales strategy to achieve and exceed performance objectives.
• Utilize Guttenplan’s sales tools to maintain customer information, sales activities, and additional data. Utilize resources provided by the company to further the sales process, including marketing tools, demonstration facilities, and other sales/technical associates, as necessary.

Qualifications

• Bachelor’s degree with Business/Marketing emphasis preferred. Equivalent work experience will be considered.
• Experience in consultative account management.
• Schedule flexibility to accommodate approximately 15% overnight travel annually.
• Understanding of the sales process.
• A commitment to excellent customer experience.
• Excellent written and verbal communication skills.
• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
• Strong organizational skills.

Technical Skills

• Competency in Microsoft applications including Word, Excel, and Power Point. Experience with Microsoft Dynamics NAV or Business Central is a bonus.
• Experience with Supermarket and distributor portals, i.e. Walmart’s Retail Link, Supervalu SV Harbor and the like are preferred.
• Able to work comfortably in a dynamic environment preferred ability, i.e. familiarity or willingness to be trained in proof & bake bread, rolls and bagels.
• Valid driver’s license and be able to drive.
• Ability to attend customer visits/meetings in which sitting, standing or walking for long periods may be required.

Compensation

• Salary based on qualifications and experience
• Bonus: Bonus compensation available for exceeding sales expectations
• Benefits: Healthcare, 401-K match, profit sharing.