What are the responsibilities and job description for the Production Assistant position at Gutter Cover Kansas City?
Job Title: Production Assistant
Location: Lees Summit, Missouri
Company: Gutter Cover Kansas City
Job Type: Full-time M-F 7:30 a.m. – 4:30 p.m.
About us
Gutter Cover KC offers high quality products and outstanding customer service. We have a busy, friendly and family oriented work atmosphere. Gutter Cover KC has been serving customers since 2001. We pride ourselves on providing top-notch customer service and high-quality products for our clients. Our team is dedicated to maintaining the highest standards of safety, professionalism, and customer satisfaction.
We are currently seeking a dedicated and proactive Production Assistant to join our dynamic team and help support our office operations. We encourage our employees with positive feedback to help them to perform high quality work.
Job Description:
As a Production Assistant, you will be responsible for providing administrative and logistical support to our production team. This role will involve working closely with the Production Manager to ensure jobs are done efficiently and meets the deadlines promised.
Responsibilities:
- Set up jobs for the installers each day which includes calling customers to schedule the job.
- Point of Contact for customers once jobs are sold ensuring customer satisfaction.
- Process Dig Rite tickets when necessary.
- Maintain and update project documentation, including work orders and client communications.
- Point of Contact for existing customers when Service Tickets are necessary
- Answer phone calls and respond to client inquiries related to ongoing projects.
- Assist with administrative duties such as data entry, filing, and document management.
Qualifications:
- Previous experience in a production or administrative support role (preferred).
- Excellent Customer Service Skills; patient and service oriented.
- Exceptional attention to detail
- Strong organizational and time-management skills.
- Demonstrates strong teamwork skills and is receptive to direction from leadership.
- Ability to multitask and thrive in a fast-paced environment.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
What We Offer:
- Competitive salary - $18-$22 per hour depending on experience.
- 401(k)
- AFLAC
- Paid Time Off
If you’re an enthusiastic and detail-oriented individual, then we would love to hear from you.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Lees Summit, MO 64064: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22