What are the responsibilities and job description for the Jr Salesforce Administrator position at Guy Roofing?
This is NOT a remote role. Must be local to office.
Guy Roofing is GROWING! A leading residential and commercial roofing contractor nationwide, Guy Roofing is seeking a Jr Salesforce Administrator to join our Spartanburg, SC headquarters. This is an exciting opportunity to join a fast-growing, highly motivated team of professionals as we expand our footprint nationwide.
ABOUT GUY ROOFING: Guy Roofing is among the largest and fastest-growing roofing companies nationwide. Founded in 1970, we have over 50 years of experience in the roofing industry, and remain a family-owned-and-operated corporation to date. To learn more about Guy Roofing, check out our website.
ABOUT THE JOB: The Jr Salesforce Administrator works closely with staff, technical team members, project managers, business users, and IT staff to deliver customer management projects. The Systems Developer will play a key role in developing on the Salesforce CRM platform and integration with third party applications and tools.
RESPONSIBILITIES:
- Serve as knowledge resource for Salesforce CRM systems.
- Review and understand general business drivers and context for development projects.
- Define the Salesforce platform required to support functional and nonfunctional requirements and business processes.
- Research, design, implement and manage software programs.
- Test and evaluate new programs.
- Configure working prototypes and perform business reviews to validate and refine prototypes.
- Develop, maintain, troubleshoot, enhance and document components developed by self and others as per the requirements and detailed design.
- Prepare formal project documentation, including specifications, requirements summaries, logical system design documents, state diagrams, and test scripts.
- Maintain and upgrade existing systems.
- Respond to telephone and electronic communications.
REQUIREMENTS:
- Bachelor’s degree in Computer Science, Software Engineering, Operations, Industrial Engineering, or related field.
- 24 years of direct experience supporting users within the salesforce platform.
- Experience with ERP and CRM management.
- Experience in summarizing and presenting complex topics to nontechnical audiences.
- Familiarity with business analysis techniques and methodologies.
- Ability to prioritize and handle multiple highprofile tasks.
- Salesforce: 2 years (Required)
- Service Cloud: 1 year (Required)
- Salesforce Marketing Cloud: 1 year (Required)
- Sales Cloud: 1 year (Required)
- Creating Flows: 1 year (Required)
- creating, designing and implementing dashboards: 1 year (Required)
Spartanburg, SC 29307 (Required)
Work Location: In person
