What are the responsibilities and job description for the Administrative Assistant position at GVH?
$17-$25/hour, PLUS 401K & Benefits! Elevate your Career with GVH!
For inquiries, please call 806-795-2453 to speak to our HR team.
Are you a detail-oriented self-starter with a passion for delivering exceptional customer service across multiple branches? GVH is seeking an Administrative Assistant who excels in independent problem-solving, has a positive attitude, and thrives in a fast-paced environment. In this pivotal role, you'll play a key part in supporting the Business Development Manager, collaborating with various branches, and serving as a key point of contact between customers, vendors, and internal teams. If you’re driven by efficiency, enjoy supporting leadership, and are committed to keeping things running seamlessly, we want to hear from you!
If a long-term career at GVH interests you, please apply today. This opportunity is a great stepping stone for growth within the GVH Family of Companies!
We offer competitive pay, opportunities for advancement, and a supportive work environment!
Work Schedule:
- Full-Time, Monday – Friday, 8:00 AM – 5:00 PM.
Job Responsibilities:
Managerial Support:
- Assist the GVH Business Development Manager and applicable GVH branches with administrative duties.
- Collaborate with the Business Development Manager on meeting branch expectations.
- Prepare detailed reports and comparisons for management.
- Weekly travel to the GVH Diversified, LLC Branch in Odessa, TX
Customer Service:
- Answer incoming calls and emails regarding billing, product issues, service questions, and customer concerns, providing same-day responses.
- Resolve product or service problems by identifying solutions and following up to ensure resolution.
- Enter and review customer sales orders in the company ERP, verifying prices and item details.
- Communicate order statuses, including ship dates, tracking numbers, and any discrepancies, with both customers and internal teams.
Operations Support:
- Stay updated on product knowledge, policies, and assist with scheduling receiving appointments.
- Process walk-in payments, ensure order accuracy, and forward documentation to the accounting team.
- Tackle problems proactively and support 3PL warehouse operations as needed.
Collections:
- Coordinate collection efforts on outstanding invoices in collaboration with the accounting team.
Office Duties:
- Assist with errands, filing, and organizing as needed.
- Operate and manage office equipment and supplies.
- Provide general support to the Business Development Manager and Senior Management.
Requirements:
- Must be 21 years of age or older.
- Proven experience in advanced administrative support and customer service roles.
- Exceptional verbal and written communication skills for engaging with internal teams, customers, and external stakeholders.
- Proficient in Microsoft Office Suite (Word, Excel, Teams, Outlook) with strong technical aptitude.
- Demonstrated ability to solve problems, multitask effectively, and exercise sound judgment in a fast-paced environment.
- Outstanding customer service skills, with a keen attention to detail and a proactive approach to addressing needs.
- Ability to collaborate effectively with all levels of management, staff, and external clients to foster strong relationships.
Preferred:
- Bachelor’s degree or relevant professional experience in sales, logistics, or a related field.
- Familiarity with office management software (e.g., ERP systems, CRM tools) and office equipment.
- Bilingual in English and Spanish is a plus but not required for this position.
- Knowledge or experience in logistics, supply chain, or 3PL operations.
- Industrial, oil, and gas experience is a plus!
Benefits
- 401K
- 401K matching
- Medical insurance
- Dental insurance
- Vision insurance
- Vacation Pay
- Sick/Personal Pay
- Life Insurance
Join the GVH Family of Companies, where your dedication and teamwork will help us achieve excellence in our operations. If you're ready to take on a challenge and grow your career, apply today!
Note: This job description provides a general overview of the position and is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $17 - $25
