What are the responsibilities and job description for the Director of Direct Online Sales Operations position at GVW Group?
Description
Position at Autocar, LLC
This role will be responsible for managing and expanding existing e-commerce platforms, identifying new digital opportunities, and overseeing cross-functional teams to ensure seamless integration of e-commerce initiatives across all channels.
Key Responsibilities:
) Identify and evaluate new e-commerce opportunities, including partnerships, marketplaces, and direct-to-consumer virtual locations and platforms.
) Lead competitive analysis to monitor industry trends, market shifts, and competitor activities.
) Drive digital transformation initiatives to enhance e-commerce capabilities.
) Collaborate with internal stakeholders (e.g., product, marketing, logistics) to ensure alignment with broader business objectives.
) Foster a culture of innovation, agility, and customer-first “Raving-Fans” thinking within the e-commerce team.
) Collaborate across teams, e.g., Parts and Trucks working together to best enhance engagement with customer.
) Identify new / additional sales team members to join team.
) Negotiate contracts and ensure vendor performance aligns with business objectives.
) Monitor financial performance, including profit and loss, and ensure initiatives are executed within budget.
) Use data analytics to refine strategies, optimize product offerings, and improve conversion rates.
) Data-driven decision-making - Utilize analytics tools to monitor channel performance, customer behavior, and market trends. Make data-driven decisions to optimize sales strategies, inventory management, and marketing campaigns.
Position at Autocar, LLC
This role will be responsible for managing and expanding existing e-commerce platforms, identifying new digital opportunities, and overseeing cross-functional teams to ensure seamless integration of e-commerce initiatives across all channels.
Key Responsibilities:
- Strategic Leadership:
) Identify and evaluate new e-commerce opportunities, including partnerships, marketplaces, and direct-to-consumer virtual locations and platforms.
) Lead competitive analysis to monitor industry trends, market shifts, and competitor activities.
) Drive digital transformation initiatives to enhance e-commerce capabilities.
- Channel Development Expansion & Optimization:
- Manage and grow multiple e-commerce channels (website, marketplaces, mobile apps, etc.), ensuring seamless customer experiences.
- Oversee the development and continuous optimization of e-commerce platforms, improving site functionality, user experience, and conversion rates leading directly to sales.
- Monitor and analyze key performance indicators (KPIs) to assess channel performance and implement strategies for improvement, pivot / shifts as needed in execution.
- Team Management & Collaboration:
) Collaborate with internal stakeholders (e.g., product, marketing, logistics) to ensure alignment with broader business objectives.
) Foster a culture of innovation, agility, and customer-first “Raving-Fans” thinking within the e-commerce team.
) Collaborate across teams, e.g., Parts and Trucks working together to best enhance engagement with customer.
) Identify new / additional sales team members to join team.
- Sales & Revenue Growth:
- Drive daily, week, monthly, annual sales to target levels (from lead generation to sales success/closure)
- Develop and implement competitive strategies, promotional plans, and campaigns to drive sales and maximize revenue.
- Establish clear sales targets and ensure the team meets or exceeds them.
- Analyze customer behavior and sales data to identify opportunities for upselling, cross-selling, and customer retention.
- Vendor and Partner Management:
) Negotiate contracts and ensure vendor performance aligns with business objectives.
- Budgeting & Financial Management:
) Monitor financial performance, including profit and loss, and ensure initiatives are executed within budget.
- Reporting & Analytics:
) Use data analytics to refine strategies, optimize product offerings, and improve conversion rates.
) Data-driven decision-making - Utilize analytics tools to monitor channel performance, customer behavior, and market trends. Make data-driven decisions to optimize sales strategies, inventory management, and marketing campaigns.
