What are the responsibilities and job description for the BANQUET CAPTAIN (Savannah) position at GWCCA?
Job Details
Description
BANQUET CAPTAIN (Part-Time)
SAVANNAH CONVENTION CENTER
At the Georgia World Congress Center Authority (GWCCA), we are committed to creating a consistently compelling experience for every guest who walks onto our campus. At the Savannah Convention Center campus, we aim to be the event venue of choice, driving economic growth and showcasing the uniqueness of Savannah, Chatham County and the State of Georgia. It’s what sets us apart and what fuels our vision to be the premier event destination delivering exceptional service and creating memorable experiences.
Our team members, regardless of role or responsibility, are dedicated to bringing this commitment to life every day. If you are result-oriented, passionate about customer service, believe in teamwork, and possess an unwavering commitment to quality, then a career at GWCCA could be your calling. Are you ready to begin your Authority Life journey?
The GWCCA is currently seeking part-time Banquet Captains to join our team. This position oversees all banquet functions to include, coffee breaks, buffet, plated and reception events, or any other functions serving food & beverage items as well as oversees concessions in the absence of the Food & Beverage Manager. A Banquet Captain is responsible for ensuring our continuing effort to deliver outstanding service to our guests. The ideal candidate is dependable, customer-focus oriented and is committed to providing the quality of work in line with our core values.
Employees at the Georgia World Congress Center Authority embody our four core values- to be one, to be honest, to be stewards, to be dynamic – and contribute to our vision to be the #1 convention, sports, and entertainment destination in the world.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Training of all Food & Beverages Servers, Cashiers, Bartenders and Temporary Staff.
- Cash handling.
- Fulfilling the service per each Banquet Event Orders (BEO).
- Accurate and prompt recording of product consumption information during events for billing purposes.
- Maintaining all Banquet equipment cleanliness and annual maintenance.
- Must be creatively design buffets and coffee break displays.
- Attention to detail and consistency in every aspect of service is a must
- Position is very hands on with excessive interaction with clients during events.
- Cleaning of uniforms and banquet linens
- Other duties as assigned.
Qualifications
KNOWLEDGE, SKILLS, and ABILITIES
- Advanced oral and written communication skills.
- Strong orientation to customer service and ability to work with other staff members in the facility.
- Excellent organizational, planning, communication, and inter-personal skills.
- Ability to undertake and complete multiple tasks.
- Computer skills to include Excel programs.
EDUCATION AND/OR EXPERIENCE
- At least two years’ experience in a banquet facility servicing meals for large events.
- Servsafe certified
- TIPS Certified
The Authority is an Equal Opportunity Employer, and as such does not discriminate in hiring, promotions, or on terms or conditions of employment because of race, creed, color, sex, age, national origin, ancestry, marital status, eligibility for military service, disability, or for any other illegal purpose.
