Division Director - OneStop 4 Help & Veteran and Family Services

Job Description
This Division Director will be responsible for the day-to-day management of OneStop 4 Help and Veteran and Family Services. This position oversees the coordination, planning, implementation, evaluation, and administration of OneStop 4 Help community resource initiatives. Additionally, the Division Director supports the Deputy Department Director in collaborating with employees, internal and external stakeholders, the Board of Commissioners, appointed boards and authorities, and community partners.  This role is critical in developing and implementing sustainable solutions that address the social determinants of health, aligning county goals with the needs of the community and fostering strong relationships with health, human, and social service organizations to ensure equitable access to essential resources for Gwinnett County residents.

Essential Duties

• Overseeing and managing staff to include prioritizing assignments, conducting performance evaluations, ensuring training compliance, and enforcing policies and procedures
• Directing the daily operations of the section, including routine inspections, compliance assessments, and implementing improvements to meet regulatory standards
• Serving as the primary liaison for Gwinnett County Veteran and Family Services; ensuring community navigation, program support, and operational coordination with internal and external partners
• Reviewing, analyzing, and authorizing all program expenditures and costs; ensuring financial efficiency and accountability 
• Assisting community groups and organizations to develop resources and partnerships that enhance human services programs
• Collaborating across the divisions and departments to align efforts with strategic goals
• Preparing specifications for proposals related to human services and evaluating responses to ensure alignment with program needs
• Researching, developing, and pursuing grants and alternative funding sources to sustain and expand operational initiatives
• Writing funding proposals for major service initiatives and overseeing the development and execution of contracts
• Preparing, implementing, and managing operating budgets for various programs; ensuring financial sustainability and alignment with county objectives
• Overseeing the OneStop 4 Help phone line, including weeknight, weekend, and holiday coverage shared among leadership staff

Public Speaking Duties

• Conducting presentations and speeches for internal and external stakeholders
• Delivering key messages at community meetings, events and projects 
• Engaging with the public through street outreach, onsite visits and community events

Other Job Requirements/Information

• This job may require after-hours, weekends, and/or holidays.
• This job will require a pre-employment 7-year driving history review.

Grade
The grade for this position is 204. Salary will be dependent on education and experience.
 
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
 
Minimum Qualifications

• Bachelor's degree in human services, social work, business administration, public administration AND
• Eight years of outreach and community stakeholder engagement experience 
• Two years of experience as a manager 
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.

Preferred Qualifications in addition to the above minimum qualifications

• Project management experience 

  
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.  
 
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, please click here.About Gwinnett County



Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
 
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
 
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
 
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 15 department directors. The 15 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, Parks & Recreation, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
 
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
 
Vision
Gwinnett is the preferred community where everyone thrives!
 
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
 
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.

 Hiring Process
 
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce.  As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

Salary : $87,025 - $102,255