Tax Services Assistant Manager

Job Description
The Tax Services Assistant Manager is responsible for assisting in the day-to-day operations and management of an assigned business unit. Duties include supervising staff, conducting performance appraisals, overseeing staff training, preparing various reports, assisting in establishing goals and objectives for the department, and completing assigned projects.
 
This position is responsible for the collection and processing of property taxes and motor vehicle taxes, fees, and penalties in compliance with mandated requirements and established procedures. The ability to handle complex and unique situations is required.
 
 Essential Duties

• Supervises staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary recommendations.
• Assists in the overall management of the division to include handling complex customer issues and reviewing all correspondence and reports.
• Provides technical assistance to other departments regarding tax/tag issues.
• Attends and participates in meetings regarding the department.
• Assists with preparing the annual budget for the department to include analyzing expenditures and projecting future needs.
• Performs other duties of similar nature or level.
  

Other Job Requirements/Information

• This job entails fiduciary responsibility.
• This job requires a background check to include motor vehicle histories and criminal histories.

Grade
The grade for this position is B32(1).
 
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
 
Minimum Qualifications

• Associate Degree in Business Administration, Finance, Accounting, or Management.
• Four years of progressively responsible supervisory, tax, or customer service experience
• Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• Valid Georgia driver's license.
• Ability to work varying schedules and hours, depending on the assigned location.

Preferred Qualifications in addition to the above minimum qualifications

•  Preferred experience with accounting (A/R, A/P, GL), budget, financial analysis, cash handling and audits
• Advanced complex analysis skills including critical thinking, data and information analysis, research and problem solving preferred.
• Advanced Microsoft Excel Skills preferred.

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.  
 
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, please click here.Department of Tax Commissioners
The Tax Commissioner is an elected Constitutional Officer responsible for every phase of collecting property taxes, from processing property homestead exemption applications through preparation of the digest, billing, accounting, and disbursements.

Property taxes include those assessed on real estate, public utilities and ad valorem taxes on motor vehicles and mobile homes. These collections are disbursed to state, county, school and city governing authorities. As a tag agent for the State of Georgia, the Tax Commissioner is also responsible for the collection of all taxes, fees, and penalties for motor vehicles applicable under the Georgia Code. The Tax Commissioner enforces all regulations mandated by the state.

 About Gwinnett County



Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
 
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
 
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
 
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
 
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
 
Vision
Gwinnett is the preferred community where everyone thrives!
 
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
 
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.

 Hiring Process
 
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce.  As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
 
For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email Jobs@GwinnettCounty.com.

Salary : $51,215 - $58,898