Section 508 Quality Manager III

GXM is seeking a highly driven Section 508 / IT Accessibility Quality Manager III to join our technical team. Our team is looking to welcome an experienced technical professional to work in support of GXM projects for government clients in the Springfield, VA area and in support of company-level efforts across project teams.This position supports the National Geospatial-Intelligence Agency (NGA) CIO-T Accessibility Office mission in support of Section 508 / IT Accessibility, advocating and overseeing implementation of Electronic and Information Technology to ensure it is consistent with policy and accessible to people with disabilities.This position advises, assists, leads, manages, works and / or supports IT Accessibility Program (Section 508) Business Operations with policy, process, procedure development, review, coordination, adjudication, promulgation, communication, and compliance. Responsibilities include but are not limited to : Support IT Accessibility technical analysis to include applying advanced test quality methods, theories, and research techniques.Test, debug, and document enterprise applications and components for accessibility.Analyze requirements and develop test plans for accessibility and document results.Conduct internal and external website and Application Testing / Remediation, providing feedback to customers on results and options, and interfacing with the Program Management Offices on test results and potential solutions.Use and / or develop testing software, scripts, and guidelines.Work with Systems Engineers to integrate Captioning and Transcription Applications.Conduct internal and external website and Application Testing / Remediation. Participate in all phases of risk management assessments and software / hardware development with emphasis on analysis of user requirements, test design, and test tools selection that compliment system security. Assist with the procurement, development, maintenance, and use of a corporate captioning and transcription service.Perform planning, analysis / traceability of user requirements, architectures traceability, workflow, scheduling limitations; procedures, and problems to automate or improve existing captioning and transcription systems.Review and evaluate captioning and transcription cloud service capabilities.Guide test and evaluation, maintainability, and analysis for captioning technologies, services, and applications.Understand application of Word Error Rates (WER)s and devise technical methods to reduce word errors in machine learning.Perform research and technical assessment of word accuracy and comprehension models other than WER.Use speech recognition toolkits such as SCLITE to assess and analyze WER.Support captioning and human language technology. Requirements Must be US CitizenTS / SCI required; CI Poly desiredBachelor's degree in STEM or Business field, or equivalent experience with a related field and a minimum of 9 years of experience in a distinct functional or cross-functional area. Experience with Microsoft Office Suite, including Teams and Project.Experience in a Government QA project environment.Desired skills : Experience providing quality management with software development and IT service management projects.Relevant industry standard certifications such as Lean Six Sigma Green Belt or PMP.Experience auditing to external quality standards such as ISO 9001, ISO 20000, AS9100, and CMMI development.Experience with peer reviews and process auditing.Experience collecting and analyzing metrics.Section 508 / IT Accessibility experience.GXM reserves the right to forward all materials submitted with applications to third parties that may be involved in the evaluation process. An employee's compensation and benefits are personal information. GXM will not discharge, or in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. 41 CFR § 60-1.35 GXM is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or military status. Know Your Rights