What are the responsibilities and job description for the Transportation Dock Warehouse Operations Supervisor - 1st Shift position at GXO Logistics Worldwide, LLC?
Continue to Grow with GXO. At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward. 1st Shift, Monday - Friday, 10 : 00am - 5 : 30pm We're seeking a Transportation Dock Warehouse Operations Supervisor who can bring out the best in his / her team. If you know how to encourage people to continually raise the bar while taking responsibility for all day-to-day warehouse operations, you might be an ideal fit for our growing company. As a member of our team, you'll have the committed support to excel at your job and the resources to build an exciting career. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day :
- Ensure efficient daily operations of the warehouse
- Act as a liaison for Transportation, Operations, carriers, vendors and customers
- Perform the routing, planning, updating and / or tracking duties of orders and shipments
- Prepare schedules
- Supervise the team and provide training and coaching to improve performance
- Monitor work quality to consistently deliver exceptional customer service
- Demonstrate an understanding of the company quality policy
- Track and trace shipments for customers to ensure on-time, accurate and satisfactory deliveries; provide updates as needed
- Investigate and resolve issues submitted by customers, carriers and / or clients; provide follow-up and reporting as required
- Adhere to the GXO 7S program
- Communicate well with leadership, team members and other departments
- Implement continuous improvement action plans
- Always maintain a clean environment What you need to succeed at GXO : At a minimum, you'll need :
- 2 years of relevant work experience
- Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment
- Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends It'd be great if you also have :
- Bachelor's degree in Logistics or a related field
- 2 years of managerial or supervisory experience
- Bilingual English / Spanish
- Experience in an AS9100 or ISO environment
- Warehousing or Third-Party Logistics (3PL) experience This job requires the ability to :
- Lift objects of various shapes, sizes and weights
- Stand, sit or walk for extended periods of time
- Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
- Handle or manage tools or equipment
- Tolerate hot or cold warehouse environments We engineer faster, smarter, leaner supply chains. We are proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
