What are the responsibilities and job description for the Full Time/ Part Time Gym Attendant and Sales Associate position at Gym Nation?
About Gym Nation:
Our mission is to build a stronger, healthier community. Gym Nation is committed to helping improve the lives of others through physical activity ~ by providing a top-notch fitness facility that is convenient, affordable, and provides exceptional customer service.
Job Overview:
As a Gym Attendant / Sales Associate, your primary target is to increase customer base, decrease attrition, and work to ensure exceptional customer service and maintain high member satisfaction. You will share your passion for fitness, motivate others, and provide outstanding member experience.
Responsibilities:
- Deliver outstanding sales and service experience to all visitors and members; creating a "welcoming" enviroment for everyone. Inspire others; encourage them to let us help them reach their fitness goals as they take their next steps.
- Provide a sense of "belonging" through authentic, friendly greetings and through prompt attention to members questions or concerns.
- Keep our Facility clean, well-maintained, and safe for everyone.
- Generate sales leads
- Manage incoming calls, emails, and messages
- Identify and assess customers’ needs to achieve satisfaction
- Set and reach sales goals and call handling quotas
- Handle customer concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Increase Customer base through marketing, direct contact, partnerships, and social media
- Create Marketing strategy and promotions to increase customer base
- Maintain a clean and disinfected facility
- Take the extra mile to exceed customers' expectations
Requirements:
- Work independently in the absence of supervision
- Driven to excel, Exceed goals, and embraces failure as an opportunity to learn from and grow
- Strong phone contact handling skills and active listening
- Familiarity with Sales and Marketing
- Excellent communication and presentation skills
- Ability to prioritize, and manage time effectively
- Self Motivated
- Attention to detail
- High school degree
Physical Demands:
- Frequently required to kneel, crouch, and crawl
- Employee is regularly required to bend down, stand, walk, go up and down stairs and/or ladders.
- Able to lift up to 45 lbs.
- Use of cleaning chemicals
Job Types: Full-time, Part-time, Contract
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $13 - $15