Proactive Relationship Manager for Customer Engagement

Job Description

We are an innovative startup working on a cutting-edge IoT platform designed to revolutionize how gyms and gym equipment manufacturers manage their resources. To accelerate our growth and customer engagement, we are looking for a dynamic Relationship Manager to help us build and nurture strong connections with our key stakeholders.

Remote is allowed but in-person would be ideal.

Requirements

Engaging with Gym Equipment Manufacturers

Reach out to gym equipment manufacturers to gather necessary data and secure the access required to integrate their devices into our platform.

Act as the primary point of contact for manufacturers and ensure smooth collaboration.

Customer Discovery

Conduct interviews or surveys with gym owners and managers to gain valuable insights into their pain points and needs.

Analyze feedback to understand market demand and refine our product offerings.

Client Conversion

Transition gyms and manufacturers who show initial interest during the customer discovery phase into long-term paying clients.

Build and maintain strong relationships to ensure high client satisfaction and retention.

Additional Responsibilities

Handle all other client-facing activities related to customer engagement, relationship management, and feedback gathering.

Assist in scaling our customer engagement strategy to drive market penetration.

Ideal Candidate

Exceptional communication and relationship-building skills.

Proven experience in customer relations, sales, or business development.

Comfortable with cold outreach, conducting interviews, and negotiating agreements.

Self-motivated and able to work independently while meeting deadlines.

Experience in the fitness or tech industry is a plus.

Project Scope

This is an ongoing role with potential for growth as we expand our operations. Initially, the role will focus on customer discovery and engagement, evolving into a revenue-driving position as we onboard clients.

What We Offer

A chance to work with a groundbreaking product at the intersection of IoT and fitness.

Flexibility to work remotely with autonomy over your workflow.

Competitive pay based on milestones and performance.

If you’re passionate about connecting with people and have the skills to drive customer engagement, we’d love to hear from you!

Apply Now and let’s revolutionize the fitness industry together!

Benefits

This is not a paid position at this time. By applying, you acknowledge that monetary compensation is not guaranteed.

Requirements

Engaging with Gym Equipment Manufacturers Reach out to gym equipment manufacturers to gather necessary data and secure the access required to integrate their devices into our platform. Act as the primary point of contact for manufacturers and ensure smooth collaboration. Customer Discovery Conduct interviews or surveys with gym owners and managers to gain valuable insights into their pain points and needs. Analyze feedback to understand market demand and refine our product offerings. Client Conversion Transition gyms and manufacturers who show initial interest during the customer discovery phase into long-term paying clients. Build and maintain strong relationships to ensure high client satisfaction and retention. Additional Responsibilities Handle all other client-facing activities related to customer engagement, relationship management, and feedback gathering. Assist in scaling our customer engagement strategy to drive market penetration. Ideal Candidate Exceptional communication and relationship-building skills. Proven experience in customer relations, sales, or business development. Comfortable with cold outreach, conducting interviews, and negotiating agreements. Self-motivated and able to work independently while meeting deadlines. Experience in the fitness or tech industry is a plus. Project Scope This is an ongoing role with potential for growth as we expand our operations. Initially, the role will focus on customer discovery and engagement, evolving into a revenue-driving position as we onboard clients. What We Offer A chance to work with a groundbreaking product at the intersection of IoT and fitness. Flexibility to work remotely with autonomy over your workflow. Competitive pay based on milestones and performance. If you’re passionate about connecting with people and have the skills to drive customer engagement, we’d love to hear from you! Apply Now and let’s revolutionize the fitness industry together!