What are the responsibilities and job description for the Office - Customer Service Rep position at Gypsum Management & Supply, Inc.?
Position Summary :
The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of building materials for the drywall industry will be provided.
Duties & Responsibilities :
- Ensure over the phone, face-to-face and or written communications with customers representing the company's culture, values and practices.
- Greet customers warmly and determine problems, orders, or other reasons for calling.
- Ability to ascertain when to pass on a customer's questions to appropriate sales staff for additional products and sales information.
- Take orders at the sales counter and or over the phone.
- Ability to use company computer systems for order entry.
- Complete sales orders and tender cash sales.
- Develop product knowledge to assist customers with purchases.
- Ensure the showroom is clean and properly stocked.
Basic Qualifications :
Core Competencies :
Physical Requirements :
Required Cognitive Skills :
Benefits & Perks :
Pay Range : $18.00 - $20.00 per hour, depending on experience
This job description is subject to change at any time.
EQUAL OPPORTUNITY EMPLOYER
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.
Salary : $18 - $20
