What are the responsibilities and job description for the Commercial Customer Service Representative position at H.A TECH SOLUTIONS LLC?
Job Title: Commercial Customer Service Representative
Job Type: Full- Time
Work Address: Venice, FL and New Berlin, WI.
Job Overview:
Successful insurance agency/aggregator that prioritizes exceptional customer service with providing the utmost care and attention to detail as well as prides itself for building strong client, member, and carrier relationships.
Requirements:
-Wisconsin Property & Casualty insurance license
-Minimum of (2) years in commercial insurance account management.
-Industry knowledge with commercial insurance products, coverages, and practices
-Strong customer focus with a passion for delivering exceptional service, verbal and written communication skills while effectively interact with clients, colleagues, members and carriers.
-Strong organizational skills with high attention to detail and ability to manage multiple tasks simultaneously
-Team player contributing positively to a team-oriented work environment
-Onsite Monday-Friday 8:30am-5pm
Responsibilities:
Addressing inquiries, policy changes, quoting, policy review analyzing existing policies, identify coverage gaps, recommending suitable insurance solutions to meet client requirements. Managing policy renewals, maintain accurate client records and policy details in management system (EZLynx), identify opportunities to expand client coverage, provide guidance on additional insurance products, ensure client/member satisfaction to ensure retention.
Benefits:
-Annual Base Salary & Bonus and Commission Opportunities
-Health, Dental, Vision Insurance
-Paid Time Off (PTO)
-401K Plan
-Paid Continuing Education (CE)
-Career Growth Opportunities
