What are the responsibilities and job description for the Border - Wine Manager - Harlingen position at H-E-B?
Job Description:
As a Wine Manager, you’ll lead the Store’s Wine Department in providing superior
customer service and creating the best wine shop in the country by promoting and selling
wines through customer education, helping customers appreciate wines, and assisting in
making purchasing decisions.
Once you’re eligible, you’ll become an Owner in the company, so we’re looking for
commitment, hard work, and focus on quality and Customer service. “Partner-owned”
means our most important resources—People—drive the innovation, growth, and
success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE… commitment to work hard to make sure your Customers and
Partners come first?
HEAD FOR BUSINESS… the know-how to combine first-class customer service and
merchandising / selling?
PASSION FOR RESULTS… ability to meet sales goals in a fast-paced environment, while
handling multiple concurrent tasks?
We are looking for:
What is the work?
Management:
and department-related strategies, hiring, promoting, disciplining, suspending,
discharging, rewarding, or otherwise engaging in resolving Partner-related matters
Sales:
What is your background?
Do you have what it takes to be a fit as an H-E-B Wine Manager?
storage and temperature
Can you...
06-2018
H-E-B needs energetic and motivated Partners willing to work hard and have fun while
providing superior customer service. No matter what background you bring, or where you
are in your career, we welcome you to join our community where People come first.
providing superior customer service. No matter what background you bring, or where you
are in your career, we welcome you to join our community where People come first.
As a Wine Manager, you’ll lead the Store’s Wine Department in providing superior
customer service and creating the best wine shop in the country by promoting and selling
wines through customer education, helping customers appreciate wines, and assisting in
making purchasing decisions.
Once you’re eligible, you’ll become an Owner in the company, so we’re looking for
commitment, hard work, and focus on quality and Customer service. “Partner-owned”
means our most important resources—People—drive the innovation, growth, and
success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE… commitment to work hard to make sure your Customers and
Partners come first?
HEAD FOR BUSINESS… the know-how to combine first-class customer service and
merchandising / selling?
PASSION FOR RESULTS… ability to meet sales goals in a fast-paced environment, while
handling multiple concurrent tasks?
We are looking for:
- strong interest in / knowledge of wine
- leadership experience
- drive for financial results
What is the work?
Management:
- Spends majority of time using independent judgement making employment-related and
and department-related strategies, hiring, promoting, disciplining, suspending,
discharging, rewarding, or otherwise engaging in resolving Partner-related matters
- Trains School of Retail Management (SORM) and School of Retail Leadership (SORL)
- Conducts competitive visits regularly to identify key competitors and key models (stores
- Prepares work schedules, orders product, controls inventory, monitors department
Sales:
- Provides superior Customer Service by assisting Customers with wine related questions
- Maintains Customer database for follow-ups, special product offerings, educational or
- Develops cross merchandising plans / educational programs
- Coordinates wine tastings for special wines by variety region, brand, or vintage
What is your background?
- Minimum age 18 (mandatory)
- 3 years of experience selling wine
- Experience in ordering, inventory management, and shrink control
Do you have what it takes to be a fit as an H-E-B Wine Manager?
- Knowledge of wines of the world including science and process of winemaking, product
storage and temperature
- Strong customer service skills
- Strong merchandising and influencing skills
- Strong organization and planning skills
- Interpersonal and verbal / written communication skills
- Ability to manage multiple priorities and shift focus between tasks
Can you...
- Function in a fast-paced, retail environment
- Continuously stand, walk, bend, kneel, squat, reach overhead, and side to side
- Frequently work in cooler environment
- Occasionally lift and carry 35 lbs
- Safely maneuver around moving mechanical parts
- Work extended hours and varying work schedule as dictated by the business
06-2018
