Job Description :
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Baker / Fryer, you'll apply proper baking techniques and maintain quality of products by following guidelines. You'll prepare (bake / fry), package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a :
HEART FOR PEOPLE... commitment to work hard to make sure Customers and Partners come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for :
- a high school diploma
- bakery experience
- communication and interpersonal skills
What is the work?
Customer Service :
Provides superior customer serviceTakes orders from customers by telephone or in personAnswers customer questions regarding products; assists them with selectionsUses suggestive selling techniques to meet customer needs and build department salesProduction :
Applies proficient baking / frying skills, including equipment set-up, operation, cleaning, and maintenanceUses production tools to plan baking / fryingApplies proper baking / frying techniques for each item, according to visual training aids (VTAs)Plans for / breaks out proper amount of baked goods dailyEnsures quality control of all products before sending to sales floorEnsures baked / fried product reaches the showcase and tables at prescribed timesFood Service :
Prepares, packages, and merchandises fresh product effectivelySlices, packages, labels, and rotates productsRecords production and shrink to aid in production planningFood Safety :
Cleans / sanitizes display cases; maintains production area according to SOPsComplies with H-E-B food safety and sanitation standardsComplies with department / Store operating proceduresOperates / maintains all equipment properlyWhat is your background?
Minimum age 18 (mandatory)High school diploma (or equivalent)1 years of experience
Completion of Company Orientation, food safety, and sanitation training upon hireDo you have what it takes to be a fit as an H-E-B Baker / Fryer?
Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)Strong customer service skillsCommunication and interpersonal skillsReading and writing skillsPlanning and organizing skillsCan you...
Function in a fast-paced, retail environment, in detailed and precise tasksWork with Customers, staying attentive to their needsConstantlyreach at waist, graspFrequently stand, walkOccasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skillsOccasionally be exposed to wet, cold, hot conditions, and loud noiseDemonstrate the ability to lift up to 50 lbsDemonstrate the ability to manage in excess of 50 lbsWhile there may be exceptions, the measurements noted are generally defined as Constantly : 5.5 hours per 8-hour day; Frequently : 2.5 - 5.5 hours per 8-hour day; Occasionally : 0 - 2.5 hours per 8-hour dayIt is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.10-2018