National Accounts Project Sales Support

Family-owned for three generations; our 100-year-old company is looking for talented individuals to be a part of our quality USA-made operation. Are you are looking to maximize your potential and contribute your expertise to a growing and reputable manufacturing company? We would love to learn more about you!

Committed to our workforce, H.E. Williams, Inc. offers an excellent benefit package for all full-time employees including:

• Team Incentive Program
• Health insurance – $10/week individual, $20/week family
• Dental insurance
• Vision insurance
• Life insurance at no cost
• 401(k) match up to 4%
• Paid time off
• 10 paid holidays

Position Summary

This position provides a positive point of contact to our customers before, during, and after the sale. The NAPSS interacts with NA customers, NA distributors, and frequently, lighting agents to provide up to the minute information about products and services along with managing the flow of orders. They also work with scheduling, purchasing, and shipping to facilitate a smooth flow of products to the end user.

Position Responsibilities

• Process purchase orders, job packets, credit adjustments and returns as needed to facilitate account management.
• Resolves customer problems with positive responses to phone, fax, and email inquiries.
• Answers technical questions about the product and processes.
• Works with accounting and customers to resolve all credit related issues.
• Ability to meet deadlines and make good common-sense judgments in direct customer phone contact situations.
• Must be a negotiator and be a constant H.E. Williams, Inc. salesperson to everyone.

Position Requirements

• Experience working in the commercial lighting industry (rep agency, manufacturer, and distributor).
• Ask detailed questions and provide proactive guidance to facilitate account success.
• Self-motivated and willing to take direction.
• Have demonstrated ability and proven background in excellent customer service.
• Ambition to move into NA Account Management and Sales.

Desirable Qualifications

• Strong communication and interpersonal skills to enhance relationships with customers.
• Able to work in a team environment.
• Detail oriented/Analytical/Problem Solver.
• Proficient in Microsoft Office Suite.
• College degree preferred.

Health & Safety Factors

• Positions that require performance of some assigned and required out-of-office job duties are designated as safety-sensitive.
• Job duties are primarily sedentary in nature, but may require physical ability to stand, walk, and perform repetitive motions for extended periods of time in a fast-paced work environment.
• Must be capable of performing to the criteria presented in the position’s Job Analysis, including requirements for lifting, pushing, pulling, and carrying materials that vary in weight. Some tasks may require assistance of other persons and/or mechanical devices.
• Must comply with all policies, regulations, and standard operating procedures, including proper use and care of Personal Protective Equipment, maintaining the work area and equipment, and demonstrating a proactive mindset for identifying and addressing safety concerns to ensure a safe working environment.
• H.E. Williams, Inc. maintains a Drug and Alcohol Free workplace.

This job description in no way states or implies that these are the only activities to be performed by the employee occupying this position. Accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The employee will be required to follow any other job-related instructions and to perform any other job responsibility required by his or her supervisor.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $10 - $20