What are the responsibilities and job description for the Warranty Account Manager position at H&H Auto Parts?
Job description
H&H Auto Parts of Corad seeking a highly motivated individual who must work in a fast-paced environment. This position is responsible for assisting the Office Manager in various administrative duties.
Essential Functions:
- Follow-up with warranty company cores outstanding
- Create cold call lists for the sales department to follow up on
- Follow-up with warranty company RMA returns
- Follow-up on Reman and In-Stock RMA returns
- Keep detailed notes and follow the H&H RMA process
- Help the sales department with walk-in customers
- Help the sales department with phone volume upon request by the Sales Manager
Job Requirements:
- Preferred experience in administrative support
- Excellent written and communication skills
- Organizational Skills and attention to detail
Other Requirements Include:
- Follow our company policies and procedures set in place
- Keep the company credo in mind throughout your daily activities
- Be respectful of your managers and co-workers
- Represent the company in a positive manner
- Show up on time each day and be ready to perform to the best of your ability
- Let us know in advance, if possible, when you plan to be absent
- Treat property, tools, and equipment with respect. You will be required to provide some of your own tools.
- Act as part of the H&H Auto Parts team
- Follow all of the safety regulations put in place by our safety coordinator.
Characteristics:
Punctual and dependable
Positive Attitude
Able to effectively communicate with customers
Environment: This position requires regular standing, sitting, kneeling, stooling, and dexterity
Education/Skills Requirements:
High School or equivalent
Join our team as a Warranty Manager where your expertise will contribute significantly to our commitment to quality service and customer satisfaction!
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18