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SERVICE SUPPORT AGENT

H&H Automotive
Papillion, NE Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/4/2025

Job Details

Description

Pay $16 per hour

Job Overview – How You’ll Contribute :

Do you enjoy driving? Do you love cars? Get PAID to DRIVE! We are looking for a Service Support Agent to assist our Service Team at our H H KIA location! In this role you will be providing top-notch Customer Service by greeting all Guests who enter the Service Drive. (Pay $16 per hour)

  • Prepare the Service Drive for Guest arrival each day – moving or coordinating the moving of any vehicles left in the Service Drive from the previous day’s business.
  • Assist in maintaining the Loaner Fleet as assigned, to include but not limited to cleaning vehicles, applying / removing decals, moving and staging vehicles.
  • Greet Service Guests arriving at the Dealership. Locate Guest’s name on the Appointment Log and locate the Appointment Packet associated with that specific Guest.
  • Perform a groove glove inspection of every vehicle that gets checked in.
  • Pay $16 per hour.
  • Hours 7am-6pm.

Qualifications – What You Need to be Successful :

  • A passion to deliver a great Customer experience.
  • A clean driving record.

  • Operate a motor vehicle cautiously and safely when moving in all directions (driving forward, backing up, and turning).
  • High energy partnered with a positive attitude.
  • Desire to grow, learn, and advance within the company.
  • Perform bending, pushing, climbing, leaning, twisting, reaching, kneeling, crouching, and other maneuvers associated with the position.
  • About H H KIA

  • 1 growing BRAND in the state of Nebraska.
  • Best Places to work in Omaha.
  • KIA Presidents Awards winner.
  • Mentor Program available.
  • Ideal Team Player Culture.
  • Growth opportunities.
  • Brand-New State-of-the-Art Facility in Papillion!
  • Family-owned dealership.
  • Contact : For questions, please email BL.

    What We Offer - Why You Want to Work With Us :

    Our Mission : We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.

    Our Core Values :

  • Thinking Big and Acting Small
  • Obsessing Over Customer Experience
  • Prioritizing Associate Success
  • Striving to be Better Today Than Yesterday
  • Benefits :

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Long-Term Disability
  • Life Insurance
  • Accident Coverage
  • Critical Illness
  • Flexible Spending Account
  • 401k with Company Match
  • Company Provided Benefits :

  • H H Paycheck Safety Net (Short-Term Disability)
  • H H Paid Maternity Leave
  • H H Parental Bonding Leave
  • H H Paid Group Life Insurance ($15,000)
  • Employee Assistance Program
  • Paid-Time Off (PTO) :

  • Available at day 90 of employment
  • 6 Paid Holidays, without a waiting period
  • Bereavement Leave (paid)
  • Discounts :

  • Vehicle Purchase
  • Parts & Service
  • Detailing
  • H H Shine Shop
  • Appearance Shop
  • Leadership Development Program :

  • Academy Real TalkOptimismAwarenessDare
  • Includes 1x1 Coaching
  • Includes a Monthly Masterclass
  • Causes We Care About :

  • American Heart Association
  • Avenue Scholars
  • Boys & Girls Club of the Midlands
  • Nebraska Humane Society
  • Open Door Mission
  • Support Omaha Metro High Schools
  • Project Harmony
  • H H Driving Good Foundation
  • About the H H Group - Who We Are :

    We are a company that provides a Best-in-Class experience that includes, promotes, and celebrates the diversity within our company and community.

    Best-in-Class is our mission for ALL Customer and Associate experiences at H H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!

    H H has been family-owned and operated since 1930 and has had the privilege to serve the Omaha, Nebraska communities. H H offers career opportunities with the following brands – Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.

    A post-offer driving / criminal background check, as well as a drug screen, back screen, and physical, will be required.

    Qualifications

    Skills

    Required

    Verbal Communication

    Behaviors

    Required

    Enthusiastic

    Shows intense and eager enjoyment and interest

    Detail Oriented

    Capable of carrying out a given task with all details necessary to get the task done well

    Team Player

    Works well as a member of a group :

    Motivations

    Required

    Goal Completion

    Inspired to perform well by the completion of tasks

    Flexibility

    Inspired to perform well when granted the ability to set your own schedule and goals

    Self-Starter

    Inspired to perform without outside help :

    Education

    Experience

    Licenses & Certifications

    Required

    Drivers License

    Salary : $16

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