What are the responsibilities and job description for the SERVICE ADVISOR - JEEP DODGE RAM position at H+H Jeep Dodge RAM?
Salary $60,000-$120,000
Job Overview - How You'll Contribute:
Do you have a passion for providing a Best-In-Class Customer experience? We are adding a Service Advisor to our Team at H H Jeep Dodge RAM in Papillion! In this role you will be warmly greeting our Customers, and understanding their vehicle-related concern and communicating the unique selling points of recommended maintenance or needed repairs. Do you want to work for an employer who knows your value and encourages you to GROW in the company? Bring your talent to H H Jeep Dodge RAM as a Service Advisor today! $60,000-$120,000
- Actively listening to our Customers needs and concerns about their vehicle.
- Ability to communicate the unique selling points, of recommended maintenance or needed repairs to the Customer.
- Have a passion for working with people.
- Communicate the needed repairs and recommended maintenance to the Customer.
- Utilize the latest technology to ensure an outstanding Customer experience.
- Schedule 8am to 6pm.
Qualifications - What You Need to be Successful:
- High energy, partnered with a positive attitude.
- Strong Customer Service Skills.
- You have top-notch communication skills.
- Be skilled at selling products or services.
- Previous dealership experience is preferred.
- Excellent computer skills.
- A clean driving record.
- Ability to operate both automatic and manual transmission vehicles.
- Ability to read, comprehend information, and perform calculations.
- Ability to bend, push, climb, lean, twist, reach, kneel, crouch, and perform other maneuvers associated with the position.
- Able to lift 50-100 lbs. throughout the day.
- Walk briskly up to 500 yards frequently throughout a shift.
About H H Jeep Dodge RAM (JDR):
- Best Places to Work in Omaha.
- Host of the Annual All Mopar Show.
- Air-conditioned Service Shop.
- New State-of-the-Art Facility opened in 2020!
- Best-in-Class Benefits.
- Family-owned dealership.
- Built-in toolboxes for Technicians.
- Market leading compensation.
- Best In Class culture – focus on indicators, not results – yearly reviews – trained support staff.
- State of the art facilities and equipment, toolboxes and special tools provided.
- Benefits that are competitive with all companies with similar head counts. We evaluate every year and update to lead our market.
How to apply: Please visit our website, www.joinhh.com or quick apply by texting joinHH to 25000.
Contact: For questions, please email TRuffino@hh.group.
What We Offer - Why You Want to Work With Us:
Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.
Our Core Values:
- Thinking Big and Acting Small
- Obsessing Over Customer Experience
- Prioritizing Associate Success
- Striving to be Better Today Than Yesterday
Benefits:
- Health Insurance
- Vision Insurance
- Dental Insurance
- Long-Term Disability
- Life Insurance
- Accident Coverage
- Critical Illness
- Flexible Spending Account
- 401k with Company Match
Company Provided Benefits:
- H H Paycheck Safety Net (Short-Term Disability)
- H H Paid Maternity Leave
- H H Parental Bonding Leave
- Employee Assistance Program
- $15,000 Group Life Insurance Policy paid by H H
Paid-Time Off (PTO):
- Available at day 90 of employment
- 6 Paid Holidays, without a waiting period
- Bereavement Leave (paid)
Discounts:
- Vehicle Purchase
- Parts & Service
- Detailing
- H H Shine Shop
- Appearance Shop
Leadership Development Program:
- R.O.A.D Academy
- Real Talk
- Optimism
- Awareness
- Dare
- Includes 1x1 Coaching
- Includes a Monthly Masterclass
Causes We Care About:
- American Heart Association
- Avenue Scholars
- Boys & Girls Club of the Midlands
- Nebraska Humane Society
- Open Door Mission
- Project Harmony
- Support Omaha Metro High Schools
- H H Driving Good Foundation https://www.drivehh.com/driving-good/
About the H H Group - Who We Are:
We are a company that provides a Best-in-Class experience that includes, promotes and celebrates the diversity within our company and community.
Best-in-Class is our mission for ALL Customer and Associate experiences at H H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!
H H has been family-owned and operated since 1930, and has had the privilege to serve the Omaha Nebraska and surrounding communities. H H offers career opportunities with the following brands – Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.
A post-offer pre-employment driving/criminal background check, as well as a drug screen, will be required.
H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Education
Preferred- High School or better
Licenses & Certifications
Required- Drivers License
Skills
Required- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Written Communication
- Negotiation Skills
- Verbal Communication
Behaviors
Required- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Leader: Inspires teammates to follow them
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
Motivations
Required- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Goal Completion: Inspired to perform well by the completion of tasks
Salary : $60,000 - $120,000
