What are the responsibilities and job description for the H&M group is hiring: H&M Sales Advisor - Westfield Fashion Square in California position at H&M group?
H&M Sales Advisor - Westfield Fashion Square
Part-time
About the Role
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities :
Provide excellent customer service : welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service.
Willingness to engage and have conversations with customers to provide excellent service.
Guide customers through our fashion trends, stories & products in all areas of the store.
Ability to effectively promote and sell our products to customers.
Representing yourself and the H&M brand positively during all customer interactions.
Support with commercial or operational actions to reach sales targets with store management team.
Who You Are
As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role.
Experience working with customer service in fashion, retail or other service-related industries.
Job Status : Hourly, Non-Exempt
Compensation : Sales Associates Pay Rate $18.00 per hour
This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
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