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Visual Keyholder

H&M Group
Washington, DC Full Time
POSTED ON 1/25/2025 CLOSED ON 2/11/2025

What are the responsibilities and job description for the Visual Keyholder position at H&M Group?

Job Description

As a Visual Key Holder at COS, you'll play a pivotal role in curating an enchanting customer journey within our store In this role, you'll have the exciting opportunity to elevate our trends in a way that's both inspiring and commercially savvy, aimed at maximizing both indirect and direct customer service while driving sales performance to new heights 

 

Key Responsibilities  

  • Offering customers a high level of service, through styling advice, product knowledge and store experience  
  • Analyse selling information and take responsibility for the visual direction of the store   
  • Installing window displays  
  • Creating inspiring outfits and styling mannequins   
  • Merchandising stock on the shop floor  
  • Support the sales staff with store operations   
  • Set the visual merchandising standard for the store and train other managers and staff   
  • Being a COS brand ambassador and providing the best experience for our customers.  

Qualifications

To be successful in the role of Visual Key Holder, we seek individuals who embody the spirit of teamwork, proactivity, and helpfulness, fostering an environment of collaboration and shared triumphs. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. We also recognize your ability to take independent initiative, swiftly addressing business demands with efficiency and effectiveness. Moreover, your strong communication skills and innate social confidence cultivate positive interactions with both colleagues and customers, enriching every aspect of our shared experience. 

 

What you need to Succeed:  

  • Approximately 1 year experience as a visual merchandiser or visual assistant   
  • Good communication skills  
  • Customer-focused & Good commercial abilities.  
  • Self-motivated, adaptable & positive  
  • A genuine interest in others  
  • Open to learn about and sell our products.  
  • Excellent planning and organizational skills  
  • Creative mindset & interest in keeping updated with the latest trends, and competitors.   
  • Ability to work a flexible schedule including early mornings, weekends, and evenings when required  

 

Compensation: $20.92-$23.53

Additional Information

This is a Full-Time position offering 32-40 hours a week. 
Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the career page. 
 

Benefits:  

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.  

In addition to this US based colleagues also receive:  

  • 25% Staff Discount   
  • Medical, Vision and Dental Coverage   
  • Employee Assistance Program   
  • Vacation, Wellness, Holiday, and Parental Pay   
  •  Health, and Dependent Care FSA.   
  • Plus, additional Voluntary Benefits.  

 

Inclusion & Diversity  

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.   

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.  

 

Company Description 
COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities and compelling fashion movements. With an emphasis on expert craftsmanship, innovation and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless.

Learn more about COS here.  

All your information will be kept confidential according to EEO guidelines.

Salary : $21 - $24

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