What are the responsibilities and job description for the Senior Beverage Technician position at H&M WAGNER & SONS INCORPORATED?
About Us:
We are Wagner Foodservice, a one of a kind food distribution company location in Glen Burnie, MD. For over 50 years we have been providing various food products and services to a number establishments within a 100 mile radius. We deliver food to restaurants, bars, gas stations, etc. and we provide service by installing, maintaining, and repairing dishware and beverage equipment. Our customer-centric attitude and our belief in making relationships matter has ensured our success for the long-term future, and we want you to be a part of that success!
JOB DUTIES:
- Installs equipment in customer’s business location and tests equipment to ensure proper operation.
- Diagnoses mechanical, electrical, or other system malfunctions and performs necessary repairs.
- Performs routine maintenance tasks on equipment to ensure proper functionality.
- Responds to service calls under the direction of the Service Technician Manager
- Provides courteous and helpful assistance to clients during service visits.
- Maintains accurate records of service activities, including work orders, repair logs, and parts inventory.
- Completes service reports detailing work performed, parts used, and any additional recommendations.
- Educates customers on how to use equipment.
- Adheres to safety regulations and industry standards.
- Maintains and upkeeps vehicle in accordance with company policy.
- Collaborates with other technicians and service team members to share knowledge and expertise.
- Assists colleagues with complex repair tasks or troubleshooting as needed.
COMPETENCIES:
- Master troubleshooter and solution-oriented thinker.
- Strong mechanical aptitude and troubleshooting skills.
- Ability to exercise independent judgement and make decisions while on the job site.
- Strong leadership with a collaborative spirit.
- Able to prioritize and complete jobs in a timely manner.
- Excellent problem-solving skills and solution implementation abilities.
- Ability to communicate efficiently and clearly with our customers, and other departments within the company.
REQUIREMENTS:
- Minimum 5 years of experience in a beverage/service technician role.
- Valid Driver’s License
- Willing to work until all jobs are complete. Flexible work hours may be necessary to accommodate service demands and emergencies.
- Lift and/or move up to 100 LBS.
- Work in all weather conditions (under reasonable circumstances).
- Willing to drive to multiple job sites in one day in a company vehicle.
- Must work holidays as per business needs.
- Available for the on/call rotation schedule.
We offer a fantastic and very well rounded benefits package!
- Medical/Dental/Vision/STD/Life Insurance
- 401K Employer Match (3.5%)
- Vacation time and sick time
- Supplemental Life Insurance
- EAP Program
- Holiday Pay
- On Call Pay
We review all resumes and applications. Do not hesitate to apply!
Applications and resumes can also be emailed to suzanneh@hmwagner.com
