Learning & Development Content Creator (Bilingual KOR/ENG)

H Mart’s is seeking a proactive and creative Learning Contents Creator to be part of our Learning and Development Center! The ideal candidate will be responsible for designing, developing, and implementing engaging training materials across various formats, including videos and e-learning modules. This role involves close collaboration with subject matter experts (SMEs) from multiple departments to ensure content accuracy and relevance

Responsibilities

• Content Design & Development: Create compelling training materials, including videos, infographics, job aids, and other multimedia assets. Integrate developed content into the corporate Learning Management System (LMS) for seamless access and tracking. Film and edit experienced store employees to capture specialized skills, knowledge, and compliance particularly in the various departments.
• Optimize and Reorganize Training Content: Continuously update and refine training materials based on feedback and new information to maintain relevance and effectiveness, while reorganizing existing internal content.
• Collaboration & Stakeholder Engagement: Work with subject matter experts and the Learning & Development Center to gather insights, understand needs, and translate complex information in clear and engaging training content.
• Project Management: Plan and manage multiple projects simultaneously, ensuring timely delivery and alignment with overall L&D objectives and strategies. Other ad-hoc projects within the L&D department as needed
  
  

Requirements

• Bachelor’s Degree
• 1-5 years of relevant experience
• Experience in Adobe Premiere Pro, Photoshop or Illustrator
• Experience with video production, including filming and editing.
• Bilingual in English and Korean
• Must be able to travel for work.
  
  

Preferred Qualifications

• Experience in a retail or similar environment.
• Experience with learning management systems and content development tools
  
  

Note

• If you are selected for an interview, be prepared to showcase your portfolio of previous work - this may include videos, or other visual content that demonstrates your design approach, creativity, and impact on learner engagement.
  
  

Benefits

• Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
• BTA Insurance (Business Travel Accident Coverage)
• Company provided lunch
• Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Holiday Gift certificates per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy
• HSA (Health Savings Accounts) per company policy
  
  

Work Hours

• MON-FRI, 9:00am to 6:00pm