What are the responsibilities and job description for the Customer Service Representative position at H&R Block (Revalla Inc)?
This job was posted by : For more information, please see : Tax Season 24 Client Service Professional (Receptionist)What youll doYoull be an integral part of showcasing our passion and pride and delivering on our purposeto provide helpand inspire confidence in our clients and communities everywhere.Joining H&R Block as a seasonal Receptionist means youll relentlessly focus on how to wow clients now, and inthe future. Youll need the ability to work a flexible schedule in multiple, fast-paced locations during the taxseason from January to April.This seasonal position provides the freedom, flexibility, and extra earnings youll need to embrace what makesyour life uniquely yours. After successfully working this tax season, you may find that you want to apply toreturn for subsequent seasons, or even apply for advancement.Day to day, youll? Answer phones and greet clients in a personalized, friendly, and inviting manner.? Match clients with the best-suited tax professional for their needs.? Schedule clients how they would like to be scheduled.? Handle clients as they exit, ensuring all current and future needs are met.? Maintain office cleanliness and organization of resources with team members.? Other duties as assigned.What you will bring to the team? Experience working in a fast-paced environment.? Previous experience in a customer service environment.It would be even better if you also had? High school diploma or equivalent? Sales and / or marketing experience? Ability to multi-task? Strong organizational and time-management skills? Point of sale experience? Knowledge and experience with a Windows based computer systemBeing here has its benefits. Our benefit offerings can help you plan for the health, well-being and financialwellness needs for you and your family. At Block, seasonal associate benefits include : ? Medical coverage? Retirement savings plans? Tax prep benefit? Other perks are flexible hours, collaborative teams and much more!About H&R Block...H&R Blocks purpose is simple : To provide help and inspire confidence in our clients and communitieseverywhere. Weve been true to that purpose since brothers Henry and Richard Bloch founded our company in1955. Since then, weve grown to have approximately 12,000 offices throughout the United States and aroundthe world.We are a people company first and a tax company second. People who join H&R Block say it feels like beingpart of something bigger. A place with an amazing and storied history, but with a strong and urgent focus onthe future. Maybe its how determined, forward thinking, and innovative we are, or how accessible ourleadership is. We believe its all those things, and much more.H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. Weconsider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability,veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any otherlegally protected class. All qualified applicants are welcomed and encouraged to apply.
