What are the responsibilities and job description for the Administrative Support Specialist position at H&R Block?
Job Overview
H&R Block is seeking a highly skilled and organized individual to fill the role of Administrative Assistant/Secretary.
This dynamic position requires strong communication and organizational skills, with a focus on providing exceptional customer service and ensuring the smooth operation of our office.
- We are looking for someone who can maintain office cleanliness and organization of resources, while also scheduling clients in a personalized and inviting manner.
- The ideal candidate will be responsible for coordinating with tax professionals to match clients with the best-suited expert for their needs.
- Strong attention to detail, proactivity, and a passion for delivering exceptional results are essential qualities for this role.
Key Responsibilities:
- Providing exceptional customer service by answering phones, greeting clients, and ensuring their needs are met.
- Maintaining office cleanliness and organization of resources with team members.
- Scheduling clients in a personalized and inviting manner.
- Coordinating with tax professionals to match clients with the best-suited expert for their needs.
Requirements:
- Detail-oriented, proactive, and passionate about delivering exceptional results.
- Strong communication and organizational skills.
- Able to work effectively in a fast-paced environment.
Benefits:
This role offers a competitive salary range of $45,000 - $60,000 per year, depending on experience and location. Additionally, you will have the opportunity to work with a dynamic team and contribute to the success of H&R Block.
Salary : $45,000 - $60,000
