What are the responsibilities and job description for the Seasonal, Content Editor position at H&R Block?
Our Company
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!
What You'll Do...
The Content Team works with the Learning organizations at H&R Block to edit and test all courses in online, eBook, PDF, and all Office 365 document formats; to create, format, and deploy eBook course materials and manage the eBook library; and to film, edit, and produce high-quality video products. They also serve these functions for certain teams outside of the Learning space, including Internal Communications, Talent Acquisition, and IT.
The Seasonal, Content Editor at H&R Block is responsible for the grammatical, layout, technical, and design review of training for all H&R Block associates, including tax professionals, field leadership, and corporate associates in a variety of functions (Global Consumer Tax, Marketing, People & Culture, Client Care and Support, etc.). They may also be asked to learn skills related to administration of our eBook platform, Inkling.
The Seasonal, Content Editor will exhibit high levels of organization, project management skills, attention to visual, written and technical details, and enthusiasm working across organizations. They are straightforward, and their focus is customer-centric.
Day to day, you'll...
What you'll bring to the team...
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$62,000.00 - $93,000.00/Yr.
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!
What You'll Do...
The Content Team works with the Learning organizations at H&R Block to edit and test all courses in online, eBook, PDF, and all Office 365 document formats; to create, format, and deploy eBook course materials and manage the eBook library; and to film, edit, and produce high-quality video products. They also serve these functions for certain teams outside of the Learning space, including Internal Communications, Talent Acquisition, and IT.
The Seasonal, Content Editor at H&R Block is responsible for the grammatical, layout, technical, and design review of training for all H&R Block associates, including tax professionals, field leadership, and corporate associates in a variety of functions (Global Consumer Tax, Marketing, People & Culture, Client Care and Support, etc.). They may also be asked to learn skills related to administration of our eBook platform, Inkling.
The Seasonal, Content Editor will exhibit high levels of organization, project management skills, attention to visual, written and technical details, and enthusiasm working across organizations. They are straightforward, and their focus is customer-centric.
Day to day, you'll...
- Perform technical reviews of online courses to ensure complete functionality of the training
- Help writers to develop their writing and proofreading skills
- Offer occasional internal workshops, newsletters, and learning opportunities to the department on research, writing, and editing skills, as necessary
- Offer technical support on development platforms and tools, collaborate with department associates to ensure consistent quality of instructional materials, and to determine interim dates for specific projects
- Make recommendations for changes/additions to training programs based on personal observation and field input
- Take part in professional development activities as recommended
- Expected to grow into additional responsibilities and disciplines related to our mission
- Perform production tasks related to creating, formatting, and publishing eBooks
- Work with writers to establish project schedules and ensure assigned projects are completed on or before established deadlines
- Other duties as assigned
What you'll bring to the team...
- Bachelor’s degree in English, Education, Journalism, or related field, or an equivalent combination of education and experience
- Minimum of two years’ experience in editing, instructional design, adult education, or a combination/equivalent experience
- Must be a skilled editor (grammar, punctuation, style, and reading level), and be able to provide straightforward feedback to business partners
- Effective oral, written, and interpersonal communication skills
- Must learn company standards and review for formatting, branding, and all other content standards
- Must be curious and willing to learn new skills and become proficient with new technology
- Ability to work with web applications and Microsoft desktop apps is a plus, as well as being able tp learn tools including our eBook platform and reviewing in ReviewLink/Lectora
- Must have excellent time management and project management skills
- Ability to handle multiple tasks and projects simultaneously, and to establish priorities, organize, and plan work
- A minimum of four years’ experience in proofreading, editing, adult education, or related field(s), with a strong focus on improving the user experience
- Experience and understanding of Windows-based PC computer systems
- Proficiency in digital platforms, eBook development tools, MS Word, Excel, and PowerPoint
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$62,000.00 - $93,000.00/Yr.
Salary : $62,000 - $93,000
